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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 871-880 out of 1195

RJ

Rachel Jago

06/08/20

5 out of 5

I wish I had an Ashley in all areas of…

I wish I had an Ashley in all areas of my life! Thank you Ashley for your unfailing patience, expertise and professionalism.

MH

Mandy Hopkins

06/08/20

5 out of 5

AgileCRM Review

I’ve just signed up to AgileCRM and have taken advantage of their onboard training sessions. Ashley Johnson takes time to explain everything to me and is helping me make the most of the many features of the software.

JC

Jonathan Chicken

06/08/20

5 out of 5

I'm just 3 days in and love it!

I'm just 3 days in and love it. Easy, customisable and outstanding support. I've talked to the support team at both 5pm on a Friday and 9pm on a Monday...shared desktop and had walk-through and support. I'm excited to develop my knowledge of the automation features and continue to develop my use. So far....brilliant!

AM

Adriana Motto

06/08/20

4 out of 5

I am new to the product so I have…

I am new to the product so I have limited exposure to all the functionality however, so far, I have been impressed with the platform. It does take some time to find your way around, it is not always intuitive but the customer service is solid.

OI

Oscar Illán Box

06/05/20

5 out of 5

Excellente step by step support

Excellente step by step support

LL

Linda Long

06/04/20

5 out of 5

Highly recommend Agile CRM

This is a great, affordable CRM. Chris Allen helped me resolve an issue and was prompt, courteous and extremely helpful. I highly recommend Agile CRM!

CL

Carmen Lorenzo

06/04/20

5 out of 5

Excellent product with an outstanding…

Excellent product with an outstanding technical support, even for the free plan.

A

Anna

06/04/20

5 out of 5

Immediate help with configuration problem (trial period)

Just starting the trial period but got immediate help with a configuration problem.

AP

Alexis Proano D

06/03/20

5 out of 5

Amazing customer service and features

Amazing customer service. Lots of useful features, friendly interface.

K

Karthik

06/03/20

5 out of 5

Betty was very helpful in quickly…

Betty was very helpful in quickly identifying and solving the issue with DKIM / SPF records

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].