8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 891-900 out of 1195
MM
Michelle Meyer
05/29/20
Support gets it done
Support gets it done! Quick response and helpful screenshots. Thanks Max!
C
Cliff
05/29/20
the support is very quick and helpful
the support is very quick and helpful. I have had some issues that are generally inexplicable, and I feel like support can quickly help me find a solution.I have had two times where my support person has said "give me a moment" and then just disappeared forever...but I have been able to get reconnected with someone else and always had a solution for the problem.
MA
Mayank Ahluwalia
05/29/20
Review
Just starting. Would love to explore more
CM
Clayton Michael
05/29/20
Excellent Online chat services (EVEN for a trial)
Ronnie, (the live chat agent) was responsive and helpful and I didn't have to have tons of messagings around with pleasantries etc. Answered my questions and got me the info I needed (while I was also working) so I can get on with my day. Super fast- service. AND i'm still on a trial! There was no hassling with trying to get me to subscribe WHAT?!?! Thanks Agile for knowing most of us don't want to be haggling with subscription info while we're on chat.
EM
Education Made
05/29/20
Probably the most proactive customer service and support I have ever received!
I have subscribed for a two year subscription and it has been important that to maximise the benefits of the system I understand how it works properly. The customer service has been excellent. Simple queries have been resolved over live chat so I can get on with what I am trying to do. The online on-boarding sessions have been brilliant at allowing me to make the most of all features. Ashley has been very flexible and also makes sure I get my training! Being not the most tech savvy person ...
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DD
dev dev
05/29/20
Great support
Great support
MG
Michael Guld
05/28/20
Thank you Max for your EXCEPTIONAL…
Thank you Max for your EXCEPTIONAL customer experience! You help me resolve every issue that I could not figure out on my own...and with a on-line smile :)! Thank you for all your assistance!
JI
James Invest Into Wine
05/28/20
Very helpful
Very helpful. Managed to assist me in just 2 calls to get my automation campaigns and triggers working properly.
TV
Tom Vittetow
05/28/20
My experience is always fast with Agile…
My experience is always fast with Agile - the support team is awesome!
TS
T. SABETI
05/28/20
I had sooo many questions
I had sooo many questions. Thank you for your patience and for helping me figure it out!
