8.9
Spot Score
Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 891-900 out of 1200
RA
Rowand Al-kamali
06/01/20
Very good option for startups that want…
A very good option for startups that want to try something for free. The free plan comes with advanced features such as automation, landing pages, web rules, etc.. I highly recommend it. Their support team is quite robust and supportive.
FM
Feliz, Makuntima
06/01/20
Support session with Jason Smith.
First, it was not easy to a stable communication due to the issues with my microphones... and, to be host, I really appreciated the patience from the Agent, as well as the way He took care of my situation up the solution. It was really a great experience, much appreciated.Keep it up!
DD
dev dev
05/29/20
Great support
Great support
AB
Alisa Boysis
05/29/20
Best customer support experience!
Might be the best customer support I've ever dealt with! Chris, the guy who was helping me, was very quick and knowledgeable. He emailed me back to my initial request within 3 minutes, jumped on a video call with me and quickly walked me through solving the issue I had.Thank you!
EM
Education Made
05/29/20
Probably the most proactive customer service and support I have ever received!
I have subscribed for a two year subscription and it has been important that to maximise the benefits of the system I understand how it works properly. The customer service has been excellent. Simple queries have been resolved over live chat so I can get on with what I am trying to do. The online on-boarding sessions have been brilliant at allowing me to make the most of all features. Ashley has been very flexible and also makes sure I get my training! Being not the most tech savvy person ...
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OU
Office Us Tax
05/29/20
Jason was so friendly and helpful
Jason was so friendly and helpful, I'm very excited to learn agile and for more training calls.
MM
Michelle Meyer
05/29/20
Support gets it done
Support gets it done! Quick response and helpful screenshots. Thanks Max!
CM
Clayton Michael
05/29/20
Excellent Online chat services (EVEN for a trial)
Ronnie, (the live chat agent) was responsive and helpful and I didn't have to have tons of messagings around with pleasantries etc. Answered my questions and got me the info I needed (while I was also working) so I can get on with my day. Super fast- service. AND i'm still on a trial! There was no hassling with trying to get me to subscribe WHAT?!?! Thanks Agile for knowing most of us don't want to be haggling with subscription info while we're on chat.
BA
Bill Alpert
05/29/20
Agile is unassuming yet powerful
Agile is unassuming yet powerful. The range of features is nothing short of amazing all at a very reasonable price. I have received excellent support for all my questions. A special nod to Prakash, who seems to respond to my emails even late at night. Kudos to the Agile team. A great product at a great price.
MA
Mayank Ahluwalia
05/29/20
Review
Just starting. Would love to explore more
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].