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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 21-30 out of 1200

L

Lain

05/06/24

5 out of 5

Chris was clear and fixed the problem

Chris was clear and got the problem resolved quickly.

N

Natalie

05/02/24

5 out of 5

The online chat window was very helpful…

The online chat window was very helpful with quick responses

B

Betty

04/29/24

5 out of 5

THIS WAS A LIFE SAVER!!!

THIS WAS A LIFE SAVER!!!! THANK YOU CHRIS!!!!!

JO

Joshua Omiye

04/29/24

5 out of 5

Good

Chris was very helpful with my request, I got exactly what I needed :)

PB

Patricia Blanchette

04/23/24

5 out of 5

Very good help!

Date of experience: April 23, 2024

AM

A. M

04/19/24

5 out of 5

Really useful support

Rincy is very kind and explained an automation procedure providing me a detailed video.

DD

Dave DD

04/18/24

4 out of 5

Good experience

Date of experience: April 18, 2024

GD

Gigi Desfontaines

04/17/24

4 out of 5

Thanks for very responsive customer…

Thanks for very responsive customer support. It's very reassuring as a potential new client

TO

Tim ogle

04/11/24

5 out of 5

Chris - great customer support!

Chris was simply fantastic. He followed up as promised via email and helped me resolve my dilemma. I then emailed him with further questions and he responded promptly. Highly recommended.

GF

Greg Fielder

04/11/24

3 out of 5

Problem with access

Difficult to say at the moment as I don't know whether the advice given is going to work.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].