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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in May 2025: User Ratings, Pros & Cons

Boost your business with the power of Agile CRM.

4.4

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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan

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Agile CRM Reviews & Ratings

4.4

Very Good

Based on 1715 ratings & 1195 reviews

Rating Distribution

Excellent

(989)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Expert's Review

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 11-20 out of 1195

PM

pat McKeown

05/23/24

5 out of 5

Good service and help desk

Date of experience: May 23, 2024

DB

David Blank

05/22/24

5 out of 5

Chris was awesome and gave me exactly…

Chris was awesome and gave me exactly what I needed quickly. Thanks Chris!

I

Inia

05/20/24

5 out of 5

Prompt response on a support request

Date of experience: May 20, 2024

MH

Mark H

05/08/24

5 out of 5

Quick response and timely resolution

Rincy was dialed in to our issue and acted quickly to resolve an email problem we were facing

N

N

05/07/24

5 out of 5

5 Stars for Chris

The chat worked well. Chris was incredibly helpful!

L

Lain

05/06/24

5 out of 5

Chris was clear and fixed the problem

Chris was clear and got the problem resolved quickly.

N

Natalie

05/02/24

5 out of 5

The online chat window was very helpful…

The online chat window was very helpful with quick responses

B

Betty

04/29/24

5 out of 5

THIS WAS A LIFE SAVER!!!

THIS WAS A LIFE SAVER!!!! THANK YOU CHRIS!!!!!

JO

Joshua Omiye

04/29/24

5 out of 5

Good

Chris was very helpful with my request, I got exactly what I needed :)

PB

Patricia Blanchette

04/23/24

5 out of 5

Very good help!

Date of experience: April 23, 2024