8.9
Spot Score

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 31-40 out of 1200
AG
Aleli Garcia
04/08/24
Thank you so much for helping me today
Thank you so much for helping me today! I really appreciate it!
DD
Dave DD
04/05/24
quick response
Date of experience: April 05, 2024
GM
Goncalo Machado
04/04/24
We use Agile mostly for the Help Desk…
We use Agile mostly for the Help Desk feature and it's been great so far. Very user friendly and the customer support is also great so far.
JU
Johan Uggla
04/03/24
fast service
fast, live, service with solutions when I needed it!
B
BestWorld
04/03/24
What's important to know?
Great timing and responsiveness.
AD
Amit Doshi
04/02/24
Chris did a great job of helping me!
Chris did a great job of helping me to understand the product. He was very patient and walked me the through my difficulties without issue.
LL
Linda Ladley
03/29/24
Thank you for taking the time to chat…
Thank you for taking the time to chat through how you'll be able to support our Shopify business and ensuring that we have everything we need to get going.
PM
Prusa Medica
03/26/24
He was perfect
He was perfect, helped me a lot. Awesome to have that option.
JE
John Ensley
03/26/24
Excellent service!
I was having a problem getting a campaign email to work correctly and was able to connect with Chris through the chat feature. Excellent service! Chris was able to walk me thru fixing my issue quickly and efficiently.
OD
Ognjen Drinic
03/20/24
Big shoutout to Chris Grey
Just had to drop a note about the amazing help I got from Chris Grey over at Agile. Lost access to my account because I couldn't get into my old email, and honestly, thought my lead list was a goner. But Chris was a lifesaver. He was super quick to get back to me, really friendly, and asked just a few questions to make sure I was really me. Next thing I know, he's got me sorted with a temp solution that got me right back into my account. Thanks a million, Chris! Keep rocking.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].