8.9
Spot Score
Boost your business with the power of Agile CRM.
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Starts from $9.99/User/Month when Billed Yearly, also offers free forever plan
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Amit Doshi
04/02/24
Chris did a great job of helping me!
Chris did a great job of helping me to understand the product. He was very patient and walked me the through my difficulties without issue.
LL
Linda Ladley
03/29/24
Thank you for taking the time to chat…
Thank you for taking the time to chat through how you'll be able to support our Shopify business and ensuring that we have everything we need to get going.
PM
Prusa Medica
03/26/24
He was perfect
He was perfect, helped me a lot. Awesome to have that option.
JE
John Ensley
03/26/24
Excellent service!
I was having a problem getting a campaign email to work correctly and was able to connect with Chris through the chat feature. Excellent service! Chris was able to walk me thru fixing my issue quickly and efficiently.
OD
Ognjen Drinic
03/20/24
Big shoutout to Chris Grey
Just had to drop a note about the amazing help I got from Chris Grey over at Agile. Lost access to my account because I couldn't get into my old email, and honestly, thought my lead list was a goner. But Chris was a lifesaver. He was super quick to get back to me, really friendly, and asked just a few questions to make sure I was really me. Next thing I know, he's got me sorted with a temp solution that got me right back into my account. Thanks a million, Chris! Keep rocking.
MM
Marc Metz
03/19/24
The support is great, however.
The support is excellent. They are quick to respond and get answers quickly. Unfortunately, the functionality of the system is lacking a bit. Today, I learned that the event report can only be reported when the event was created. We can create events weeks and even months out. I need to see when and if the event was completed, and it cannot do that. It's pretty useless for managing a sales team. It is an excellent price for an excellent CRM. Just a few areas it could be better.
PS
Peter Stearn
03/15/24
live chat response was immediately and…
live chat response was immediately and solution to issue recommended by support.
JS
James Southcott
03/12/24
Customer service quickly sorts out…
Customer service quickly sorts out problems. Shout out to Drake who helped me
FC
Federico Cerrato
03/11/24
helpful and useful
Date of experience: March 11, 2024
GZ
Gergely Zoltán Győri
03/11/24
Its always great Experience getting…
Its always great Experience getting support from Drake
