Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"After many trials and test our clear preference is AgileCRM"

What do you like best about Agile CRM? - Marketing Automation AND Sales Management in one - Ability to configure flexibly without losing simplicity - Rich intergation - Plug ins - Affordable - very easy to use - really really good support. This is something that stands out and several amongst us in our company have been surprised about it. We can approach them using their integrated chat which is very convenient. Responses are immediate and desire to help is always really high. To me, the ...

"Great CRM, instantly available features and dynamic records"

What do you like best about Agile CRM? hte visual campaign manager and email sharing What do you dislike about Agile CRM? Price; Would like to have different plans for to meet the smaller/leaner company that still needs more campaigns... :) What problems is Agile CRM solving and how is that benefiting you? Campaign flow and email collaboration

"Agile has worked fine for us."

What do you like best about Agile CRM? Agile has been easy to use and has an acceptable learning curve. What do you dislike about Agile CRM? The program is still being developed, and you have to get used to the bugs and workarounds. What problems is Agile CRM solving and how is that benefiting you? We use Agile to manage our campaigns. The lower price point has enabled our small business to have mass mailings.

"Agile CRM is an all-in-one Platform that may be trying to do too much."

What do you like best about Agile CRM? Agile CRM has a variety of really strong features that allow you to easily add and manage all incoming contacts and leads. The feature I find most useful for our company would be the drag and drop campaign builder. When using the campaign builder, you can add a set of tasks and actions to automatically trigger based off an event or tag, and the campaigns can be very in depth, including the option to add emails, wait days, if/then statements and so much ...

"Agile CRM - Avoid"

What do you like best about Agile CRM? Clean User Interface. It is relatively easy to get up to speed with Agile and that was our main attraction. Entry level pricing is also reasonable, though its sales model design is klunky and does not meet our business model needs well. What do you dislike about Agile CRM? The primary reason we chose Agile as that the email workflow automation seemed easy to implement. However, the workflows proved to be completely unreliable. Some leads would receive ...

"I use AgileCRM every day and recommend it to clients and friends"

What do you like best about Agile CRM? I like the Free Edition with 10 users and 1 Campaign as a no-barrier entry point. I like the user interface and especially the Tagging feature. AgileCRM continues to add really useful features without jacking up the price. The Support Module is basic, but perfect for my client needs. I love the integration of Marketing Automation and Sales and this is a key reason for my enthusiasm about AgileCRM. What do you dislike about Agile CRM? The pricing jump ...

"AgileCRM - Powerful business management tool "

What do you like best about Agile CRM? The feature set of AgileCRM is comparable to heavyweight competitor products, but at a much better price-point. What do you dislike about Agile CRM? Some of the features are buried in multi-layer menus and not as intuitive to locate as they could be, such as web forms for example. Recommendations to others considering Agile CRM: I would certainly recommend AgileCRM to others looking for a feature rich CRM system that is constantly improving and ...

"Love the way it organizes all my contacts!"

What do you like best about Agile CRM? Easy to manage, get everything done in one place type of system What do you dislike about Agile CRM? I dislike the interface sometimes feels too cluttered with too many options What problems is Agile CRM solving and how is that benefiting you? I am trying to organize everything as a freelancer and business of one.

"Agile is the best solution for us as a small yet growing business"

What do you like best about Agile CRM? Simplicity of the design and the ease of setup and use. What do you dislike about Agile CRM? Having to look at another CRM package because Agile can not take our monthly payments by DEBIT card.... Agile only take payments by CREDIT CARD or ADVANCED (According to help/chat) What problems is Agile CRM solving and how is that benefiting you? Developing a CRM solution for a client that wanted scalability and functions supported by a robust API.

"Agile is great"

What do you like best about Agile CRM? Simple, easy to train staff on. Includes campaign tools for email marketing. What do you dislike about Agile CRM? I am happy with the product overall. They make regular updates and it does what we need - no real issues. What problems is Agile CRM solving and how is that benefiting you? Sales CRM / marketing automation / quick email template creation