Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"Powerful, flexible CRM + Marketing = Great Value"

What do you like best about Agile CRM? What I like best about Agile CRM is that it's an all-in-one solution. You get all the necessary CRM features, plus marketing integration. Other platforms cost a lot more and require "upgrading" to include marketing. What do you dislike about Agile CRM? The only (slightly) negative thing I can think of, is that the sales funnel probability is only set when you create the opportunity. Most CRMs will increase the probability (and therefore, the expected ...

"Agile service and quality"

What do you like best about Agile CRM? My experiences with Agile have been incredibly good. The service from all areas has been incomparable. The system is unbeatable for functions It is easy to set up custom fields to satisfy most needs even in the lower priced versions I highly recommend these people What do you dislike about Agile CRM? I have a vision impairment and the system does not have an option that assists that condition What problems is Agile CRM solving and how is that ...

"Updated: major improvements "

What do you like best about Agile CRM? - Fast learning curve. - Lot of Zapier triggers and actions - Product growth, they add new features regularly and fix issues promptly. - They learn from their mistake. It seems like their customer service is improving which is a great news. When I posted my original review I was seriously looking at migrating, I had to delay due to technical reasons. During that time it seems like they made some good changes to deliver a customer service more in ...

"Agile CRM Experience"

What do you like best about Agile CRM? The integrated ticketing system in the support option works really well. Love that i can forward my e-mails to become a ticket that my team can handle. Going from running my workload on my own to sharing it has been really difficult, but Agile has given the platform to be able to do this without having to integrate expensive functionality into my website. What do you dislike about Agile CRM? I would like some of the ticket screens to be linked to the ...

"One of the smoothest CRMs to use"

What do you like best about Agile CRM? Having used many other CRMs in the past, I believe that AgileCRM found the formula to make it simple while covering the main functionalities that you would need in a CRM. Since we have implemented AgileCRM I could feel our sales processes got a lot better and the team really being more efficient while using the tool. I highly recommend Agile CRM. What do you dislike about Agile CRM? There is only a minor item I dislike related to the fact that within ...

"Great product and support as well. Very fast and easy to find a personal support."

What do you like best about Agile CRM? Easy to manage contacts and select that you need right away. Campaigns and reports are easy to manage as well. What do you dislike about Agile CRM? Nothing as of now that I can think of. The Support team is always here to help and with exoecrtise.. it's all good expecrtice. What problems is Agile CRM solving and how is that benefiting you? My business is art and I am sending my art news letter to my people. Generating new leads using Campaigns and ...

"They came through"

What do you like best about Agile CRM? A good platform for even the "non techie" to understand What do you dislike about Agile CRM? We initially had some issues with our Agile CRM. Their customer service came through for us! After having difficulties trying to get this CRM to work for how our company schedules appointments. They found a work around that works well for us. I am very impressed with how the went the extra mile to make sure we are happy. Recommendations to others considering ...

"How is this free?!"

What do you like best about Agile CRM? - Full G-Suite integration (Calendar, Gmail). Probably the most important thing on our small team is to understand the daily schedules of each member. Agile allows everyone to use one platform to funnel their workload, their deals and minimize time spent jumping from program to program. - Customizable landing pages - you may not understand the need right now, but our team had been using a 3rd party website for years to collect leads, customization and ...

"Amazing with integrations "

What do you like best about Agile CRM? Integration with google apps & Skype. Makes life lot easier to track leads. What do you dislike about Agile CRM? There are still a few bugs with the timeline. Recommendations to others considering Agile CRM: Go for it but expect some bugs. What problems is Agile CRM solving and how is that benefiting you? Sales force management.

"AGILE CRM has transformed my business!!!!! "

What do you like best about Agile CRM? The personalised service and the fact that there is always someone to help you and guide you is fantastic. Saying that Agile is very user friendly and I do find it easy to navigate. I think the pop app is perfect for quick data collection & notifications. I feel like I'm currently only using a fraction of what Agile has to offer and I'm learning about new features all the time. I like the webinar training sessions and that the team are determined to ...