Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"Affordable and scalable solution for small business owners"

What do you like best about Agile CRM? Agile CRM provides a robust set of features, including what you would expect from a CRM such as contact management, sales pipeline and integrations with a wide range of services. What really stands Agile CRM out from the crowd is the marketing automation. Being able to trigger campaigns based on customer interaction with your marketing channels is an absolute winner. Once a contact is in Agile CRM I can see when they are back on my website and engage ...

"Agile CRM is easy to setup and use"

What do you like best about Agile CRM? Very easy to setup. Takes only a few minutes and we're up and going. What do you dislike about Agile CRM? Lacks some integration capabilities. Doesn't always works well with online web platforms (Wix for example). What problems is Agile CRM solving and how is that benefiting you? It helped keep track of lead interactions with content (email, social) and develop workflows base don user behavior.

"Amazing set of features for small amount of investment"

What do you like best about Agile CRM? There are so many features available for a cost effective price. Marketing automation is incredible value - it has the same type of features as systems like Infusionsoft but without the huge price tag. Managing opportunities in a Kanban method using the Deals board is really intuitive. It also integrates with your mail so you can see the emails between you and your contact, and your calendar so people can make appointments and see your ...

"I highly recommend AgileCRM."

What do you like best about Agile CRM? I love that is has so many features at an affordable price. It's am amazing automation tool even if you aren't very technology savvy ;) What do you dislike about Agile CRM? I wish they didn't charge you for additional emails without their branding. What problems is Agile CRM solving and how is that benefiting you? My sales funnel is much more effective now.

"Agile is a great value for small business!"

What do you like best about Agile CRM? The simplicity of the platform and the abundant training provided from the support team. What do you dislike about Agile CRM? Occasionally aspects of the platform will change without a product update from the team. What problems is Agile CRM solving and how is that benefiting you? Our client base is growing and our re acquisition of former clients is abundant through regularly schedule campaigns and marketing plans.

"I use Agile to manage information and marketing for multiple businesses."

What do you like best about Agile CRM? I like the ability to use the service for minimal cost to start. What do you dislike about Agile CRM? Service used to be excellent. Over the last few months, they've opted to service everyone from India, and the problems are rarely resolved and extremely difficult to communicate. I've submitted 4-5 job tickets and had multiple support sessions via chat but still nothing. And this is after they've contacted me via email to notify me that the problem was ...

"Solid CRM with a helpful team expanding features"

What do you like best about Agile CRM? Easy team to work with. Nice robust system with features growing all the time. The support team replies back in very reasonable periods of time. Sometimes the same day. They have a suggestion box area where we can post suggestions as well as vote on suggestions posted by other users. What do you dislike about Agile CRM? Would be nice to have email to/from the system so its all stored there instead of in a separate program. I would like to have a phone ...

"Agile CRM opens a lot of opportunities"

What do you like best about Agile CRM? The ease with which you can work with the software is really great. In a few clicks you will have a first campaign. Agile shows the potential with great examples / templates that you directly can use. Agile already connects with a lot of other applications and that is great! And if that is not enough they have a great API in different languages, you can eat your heart out . What do you dislike about Agile CRM? Sometimes, not all the functionality is ...

"Using Agile to total Marketing Automation"

What do you like best about Agile CRM? Agile CRM is really great software for marketers who want to leverage marketing automation system for business. Agile gives a perfect system that helps you to track user activity and trigger automation in a very simplified manner. The usability of the product is really excellent once you're familiar with it. Agile give you very clean details including, web history, location, IP etc which helps you to segment and track user behaviour in advance ...

"Great for growing businesses"

What do you like best about Agile CRM? Low price and free accounts. Good for young businesses. What do you dislike about Agile CRM? Buggy at times. Broke web forms while they were being used in my site. But they did ultimately fix the issue after some small amount of blame shifting to OR web host over the issue, which was not the case. Appreciated the ultimate help to resolve. Recommendations to others considering Agile CRM: For businesses needing a crm this is the best. Free to start, grow ...