Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"I had high hopes for AgileCRM"

What do you like best about Agile CRM? A good competent CRM with very some exciting marketing automation features. Easy pipeline management, quick and easy to send a simple email to a whole list or segment (by tags) Massive range of Email marketing features. Fairly cheap to start with. What do you dislike about Agile CRM? I wanted more than one deal pipeline but to get that one feature I needed to upgrade all my users from $15/m per user to $50 for all users! That's a massive leap for one ...

"Amazing Automation Tool"

What do you like best about Agile CRM? I like its easy to use interface and all the features. What do you dislike about Agile CRM? Can't stop the campaign or email sending once it's started. Recommendations to others considering Agile CRM: I highly recommend Agile CRM to others who wants a real time automated marketing. What problems is Agile CRM solving and how is that benefiting you? I realized Agile CRM let me connect to my audience in a better organized and effective way.

"An easy to use all-in-one"

What do you like best about Agile CRM? I spent a lot of time searching for a good marketing automation tool. The majority of tools I came across were either very expensive or didn't have all the funcionality I needed. I loved Agile because, besides being affordable, I can manage everything from there: from e-mail automation to lead managament to landing pages. I like the interface and the user experience. I was able to create my account and set everything up with no pain. What do you ...

"Great experience"

What do you like best about Agile CRM? Easibility of use within the dashboard and platfoem What do you dislike about Agile CRM? I wish there was a way to do two way texting available, also a way to schedule campaigns to run Monday through Friday, not on the weekends. Also I wish you could run daily campaigns at a set time everyday as an option instead of with a filter etc What problems is Agile CRM solving and how is that benefiting you? Better marketing automation

"Agile is a "one stop shop" for me."

What do you like best about Agile CRM? With Agile, I can now maintain my contacts in a centralized address book, send messages and track all my emails sent to individuals. It is user-friendly, self-explanatory and has great setup. It easily integrates with other programs, especially my email and other marketing tools. What do you dislike about Agile CRM? I expect agile to be able to get the right logo of firms and match it up with contacts saved for easy identification but this is not ...

"Great CRM"

What do you like best about Agile CRM? What I like the most is the ability to create complex workflows according to our needs. Also The API feature which helps our programmers sync data What do you dislike about Agile CRM? Maybe I would like to have folders to segment our campaigns. Nothing serious but it could be helpful What problems is Agile CRM solving and how is that benefiting you? We chose Agile CRM for their ability to take an action based on a person's reply to an email. We were ...

"Agile CRM is fantastic"

What do you like best about Agile CRM? Agile is very nice and has great setup. It is easy to integrate with other programs and works very well for auto mail, contact info I would easily recommend agile CRM for smaller businesses and those just starting out in business, they have great support team how are very willing to help with anything and quick to reply. If you are using clickfunnels or godaddy agile is very good to use with them and easy to integrate into both platforms. So I don't ...

"It truly is a great program"

What do you like best about Agile CRM? User-friendly, comprehensive & supported What do you dislike about Agile CRM? Limited campaigns BUT they are fixing it Recommendations to others considering Agile CRM: I love Agile CRM. So much so that I've been referring my clients to them too. The support is phenomenal and any requirement for future features are taken to heart. What problems is Agile CRM solving and how is that benefiting you? Clients relations are managed, leads generated through ...

"Agile Review"

What do you like best about Agile CRM? Simple Setup, quick learning curve. Great marketing automation tool What do you dislike about Agile CRM? I was hoping Social feed ran a bit like Hootsuite allowing me to manage more than the twitter feed. When connecting my account to facebook profile I would have preferred to connect company page rather than personal profile as I do not interact with my client via my personal profile. I'm not a big fan of company VS contact segmentation within CRM, it ...

"Buggy and bad support"

What do you like best about Agile CRM? The look and feel of GUI and the number of different features. What do you dislike about Agile CRM? The GMail gadget stopped working, the import of the deals/opportunities didn't work correctly and after days and days of support and endless "Thank you for your continued patience" the problem wasn't resolved. What's even worse, their support staff has a habit of either not calling when agree or not providing answers when they promised they will. The ...