Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"Full featured, well integrated CRM with incredible support for start-ups"

What do you like best about Agile CRM? The best feature is the support they offer start-ups. Before you have enough revenue you can use Agile CRM as a full fledged CRM system without running into major hurdles. Other CRM systems force users over to a paid plan too early making it dangerous to start building your database there. The support is also fantastic as are the many useful integrations. What do you dislike about Agile CRM? This is not an issue with Agile CRM but all CRM software I ...

"Keeping track is nice and easy"

What do you like best about Agile CRM? We have created a Landing page and kept track of deals. They make it simple and straight forward. I have already recommended it to my podcast partner. What do you dislike about Agile CRM? Sometimes it can be fiddly moving between clients and getting the email connectivity sometimes takes a bit. Recommendations to others considering Agile CRM: Easy to set up and get moving with room for expansion. What problems is Agile CRM solving and how is that ...

"Best value for money"

What do you like best about Agile CRM? We really appreciate the marketing automation tool that makes really easy acquisition campaigns launch What do you dislike about Agile CRM? The mobile app need to be optimize, concerning UI design mostly Recommendations to others considering Agile CRM: It takes time to implement the tool but then it really worth it. What problems is Agile CRM solving and how is that benefiting you? Agile CRM helps us managing all our business processes in a single ...

"Truly Awesome!"

What do you like best about Agile CRM? Speed, User Interface, Integrations, Landing Pages, HTML email templates similar to Mail Chimp, Marketing / Workflow Automation, Simplistic yet extremely robust. 10% the price of other software with fewer features. What do you dislike about Agile CRM? That it took me weeks to find! I seriously searched for an all-in-one CRM and business management solution. Not hours, or days... weeks. Once I finally did, I bought a subscription same-day. Been loving ...

"Great alternative to SalesForce"

What do you like best about Agile CRM? I really appreciate the marketing campaign interface. We looked at SalesForce's product, which is similar, and it was going to cost thousands of dollars and a 3rd party to set it up. That was overwhelming. This is much easier to get up and running. What do you dislike about Agile CRM? We are still implementing the software however at this time, I don't have any complaints. So far, it meets my expectations and I am happy with all of the features I have ...

"Very good value, effective CRM platform and services"

What do you like best about Agile CRM? Enables me to manage email campaigns professionally and at low cost, What do you dislike about Agile CRM? Their help videos could be more comprehensive, however this is more than compensated by their help desk., which I use to talk me through anything I don't yet understand. Recommendations to others considering Agile CRM: If you're new to CRM, setting up a CRM system requires planning, determination and a certain amount of trial and error to get the ...

"Really Happy with AgileCRM"

What do you like best about Agile CRM? Kiran has been very helpful. The system is stable and doing what we need. Very happy with it and look forward to working together. What do you dislike about Agile CRM? Happy with the system so far. They have been able to explain everything to me Recommendations to others considering Agile CRM: Would defiantly recommend this product. What problems is Agile CRM solving and how is that benefiting you? Sales and managing everything through one system.

"Great Onboarding Service"

What do you like best about Agile CRM? I'm enjoying learning all the automated functions for creating a behaviour-based campaign. I'm finding new applications which are not found in other CRM platforms such as Pop-Ups, Online Calendars, A/B testing in a campaign, etc. And that's only what I've discovered to date. What do you dislike about Agile CRM? I wish the screen where you build campaigns was a horizontal set up vs a vertical set up for developing the campaign. Recommendations to others ...

"Great service and tutorials"

What do you like best about Agile CRM? Agile is the best CRM I've used. The tutorials to get started and their prompt support are very good. This company is constantly updating and adding different features which make this product even better. What do you dislike about Agile CRM? It would be nice to have 2 user logins for the same pricing package. I have an IT person who help me setting up campaigns, but only one person can be logged in at the time. Recommendations to others considering ...

"Easy UX"

What do you like best about Agile CRM? The UX. It's icon based and easy on the eyes. When you're busy, this is key. What do you dislike about Agile CRM? The calendar. It's in 24 hour time. Unacceptable. Until they change it I have paid for a separate scheduling app. Recommendations to others considering Agile CRM: It's a lovely interface and is completely mobile compatible with no loss of functionality. I use it primarily on my ipad. If you're on the go, and want to work without a laptop ...