Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"Solid CRM with lots of hidden value to take advantage of"

What do you like best about Agile CRM? Simplicity of the platform makes ease to navigate and access what you need very helpful to get right work done. What do you dislike about Agile CRM? In the contact pages. Difficult to search through relevant information/emails on contacts when there have been a lot of emails. Have to scroll and search through each unless you use external email. Recommendations to others considering Agile CRM: Really spend time studying the options in the tool. The best ...

"Awesome All-in-one experience "

What do you like best about Agile CRM? Agile CRM is the only platform which helps people like me with growing businesses set up the CRM. I am able to make calls, record them and also auto responds using emails, push notifications and even offer deals to my customers. All my Sales, service and marketing activities are under one roof and I get a complete picture of a customer - when he initiated the engagement with the website, what all activities lead to a sale and also support him after ...

"Solid Product"

What do you like best about Agile CRM? The CRM has everything you need built into it and it's extremely affordable. What do you dislike about Agile CRM? Wish I could integrate phone calls through the app. What problems is Agile CRM solving and how is that benefiting you? Follow up and email integration within the CRM

"One of the best & complete solutions of CRM and marketing"

What do you like best about Agile CRM? It stand out with a straight forward dashboard and easy leads capturing formulas What do you dislike about Agile CRM? It was hard to see how should we use the sms integration, but the support was neat ;) Recommendations to others considering Agile CRM: You should give it a try. I was called right after we signup and they offered us support! What problems is Agile CRM solving and how is that benefiting you? Leads capturing and SMS integration. It also ...

"Best-Kept CRM Secret. For Now."

What do you like best about Agile CRM? Super easy, intuitive to get started and continue using. A very complete solution and quite affordable. I like very much that the interface is based on new technology. It updates quickly and does not require additional clicks to save every new input. What do you dislike about Agile CRM? Some integrations are not straight-forward, like the Skype integration. I could not get it to work. But I was able to integrate it to my Android phone with the CRM app ...

"Efficient and straight forward to use"

What do you like best about Agile CRM? Agile is a quick & easy CRM to get started on. The onboarding doesn’t have a long learning curve. It is very good for beginners. Businesses will benefit from using this straight forward & user-friendly CRM. The CRM is clear and concise for the tasks in which we use it for. Importing contacts is simple and easy to do. The email templates are also perfect for business strategy. The customer support team are fast in their responses to any queries that we ...

"4 Month User"

What do you like best about Agile CRM? - Fast support - Awesome Marketing automation What do you dislike about Agile CRM? The trial process was a bit buggy i had to relog to my account to get it working. Recommendations to others considering Agile CRM: If you are looking fo affordable marketing automation and an grwoing application go for agile. What problems is Agile CRM solving and how is that benefiting you? We are solving marketing automation mainly.

"CRM one-in-all!!"

What do you like best about Agile CRM? I like that it is all-in-one. I stopped mailchimp, optinmonster and my online scheduling since Agile covers all my needs. I now only use agile CRM and it works perfect & gets all my work completed by a single platform. Their support is also very good & they called my if I need help if I just let them know. Very good customer-service.It is very good for beginners and businesses that require a all in one platform that is not complex. What do you dislike ...

"Very well executed product!"

What do you like best about Agile CRM? I evaluated the 10 most popular CRMs before stumbling upon AgileCRM; this CRM was a quick big hit for the simple reason their FREE tier gave me room to really explore the product. I upgraded within a couple weeks once I realized this product does everything I want it do with ease and at a great price point. What do I like best? For one, navigation is a breeze (very intuitive), it's flexible and does everything I want a CRM to do, including email ...

"Very Good Solution for Company!"

What do you like best about Agile CRM? I have been using Agile for about a month now. For a non-technical personal, there has been a learning curve, but everyday I'm getting better. What has been the most helpful to me is that I can get ahold of a real LIVE person when I have a problem I can't get resolved. The support team is very helpful and I would suggest the company to anyone who is needing a central CRM system at a FAIR price. What do you dislike about Agile CRM? There are a couple of ...