Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"Easy integration with a growing Api"

What do you like best about Agile CRM? The interface is clean and it has been easy to train our employees on the UI. Also easy to understand documentation. What do you dislike about Agile CRM? At this point, there is limited support for integrations with Voip providers. This would be a big game changer for us if there was an integration with 8X8. What problems is Agile CRM solving and how is that benefiting you? Great "web rule" to automate lead generation for our sales staff.

"Awesome experience"

What do you like best about Agile CRM? The ease of use as well as the marketing automation. The way that Agile CRM displays the information is awesome so easy to use. The way the deal sheet is structured is also wonderful. It is easy to see what is going on as well as to add additional fields in the pipeline. This is important as you don't always have the same pipelines. Then the contact import function is a great addition and once I used Google Apps it was easy to import the contacts of ...

"Using Agile CRM"

What do you like best about Agile CRM? Integration with social media so that I get to see the contact social media connections immediately they feature on the contact list. What do you dislike about Agile CRM? That I have not mastered using triggers....getting there soon Recommendations to others considering Agile CRM: Good product if you are looking for something thats all inclusive at a manageable price What problems is Agile CRM solving and how is that benefiting you? Getting all my ...

"Agile CRM Experience"

What do you like best about Agile CRM? I like the functionality of the interactive nodes you can use to engage customers. This feature by far is why I chose Agile CRM over competitors. What do you dislike about Agile CRM? I do not like the the CRM does not allow for folks to unsubscribe to SMS campaigns, and is something that will require some human input for those that send an SMS with STOP, to take them off the list. If the system did this it would make the system a lot ...

"Lots of features and getting better every day."

What do you like best about Agile CRM? Lots of features: gmail email sync. New knowledgebase for the support desk. What do you dislike about Agile CRM? It would be good to see the help desk canned responses available in the gmail widget. Also to be able to inject links to the knowledgebase article solutions, into our help desk tickets, like canned responses can be injected - this would be very helpful. Recommendations to others considering Agile CRM: Beware if you want to use Agile for ...

"Build a complete business automation system, without needing a PHD "

What do you like best about Agile CRM? AgileCRM is one complete platform that you can integrate ALL parts of the business sales funnel. You don't need a PHD to design complicated system architecture and log in and out of 5 different programs to gain a holistic view of leads, lead conversions, sales and follow-up activities. AgileCRM provides an intuitive campaign builder, that provides functionality of CRM system which cost 10x per month. Agile is scalable and allows the initial investment ...

"Agile CRM - Smiles all the way"

What do you like best about Agile CRM? It has so many functions and are so easy to implement with Wordpress. What do you dislike about Agile CRM? Nothing, all seems to in order, as the support team is always eager to help. What problems is Agile CRM solving and how is that benefiting you? Auto-responders, client follow ups and client web access trails

"Great stuff"

What do you like best about Agile CRM? This has really made the difference for us in automating sales What do you dislike about Agile CRM? Email configoration wasn't too easy but got there What problems is Agile CRM solving and how is that benefiting you? Much more organized sales structure

"Best CRM on the market in 2017. Utterly brilliant."

What do you like best about Agile CRM? Pretty much everything. Ease of use. Simplicity. Video Email. Simple Integration. Instant Notifcations. Popup Builder. Landing Page Builder. Made for SALESPEOPLE not Geeky Marketers. Fast implementation. You guys have created a tremendous tool at a tremendous price. What do you dislike about Agile CRM? The app needs to be improved. Its clunky and slow. And the Email usage volume, if you increased it for starters, would put you in easy competition with ...

"Practical"

What do you like best about Agile CRM? The fact that I can gather a bunch of information of clients. What do you dislike about Agile CRM? It's hard to understand the web page and the interfaz. Recommendations to others considering Agile CRM: Try if Agile fits in your business as well as reaching them out. What problems is Agile CRM solving and how is that benefiting you? Reaching out my clients in the precise moment.