Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"My CRM of choice"

What do you like best about Agile CRM? Easy of use and workflow make Agile a no-brainer. What do you dislike about Agile CRM? I use Agile for two companies I own. Transitioning between two companies and two separate logins is cumbersome, especially with dual verification. Nothing I can deal with. Recommendations to others considering Agile CRM: Weigh the components versus those of other CRMs. It's second-to-none. What problems is Agile CRM solving and how is that benefiting you? Cost ...

"Great functionality and great support"

What do you like best about Agile CRM? Really impressed with the level of functionality for the price. The drag and drop for creating campaigns makes creation and management really easy. I looked at several other platforms taht are targeted for SMEs and they are all way more expesive. I've found the chat support to be really helpful and knowledgeable when I get stuck. If they can't solve the issue straight away they are very responsive about providing a full email response. What do you ...

"Affordable option, slow load in options"

What do you like best about Agile CRM? affordable and easy to use. Agile offers our small business what it needs. What do you dislike about Agile CRM? I wish the tag loaded faster, and I didn't have to refresh so frequently to have the dropdown options for tags work. Also frustrating that if I manually type a tag that it doesn't apply the tag, I have to actually only type part of the tag name, and then wait for the dropdown to function properly (ex: not, not appear) and then select the tag. ...

"Quick and easy"

What do you like best about Agile CRM? How easy and simple the usability to use it is What do you dislike about Agile CRM? The small amount of campaigns you can use in the paid version What problems is Agile CRM solving and how is that benefiting you? Easy to track the email campaigns, generating leads and improving the campaigns

"A great CRM that worth the price."

What do you like best about Agile CRM? The marketing automation tool is great,. Also you can easily integrate with another tools. What do you dislike about Agile CRM? I will prefer to have an integration for newsletter tools, like mailchimp, instead of have to create a campaing for each newsletter, since you have a limit of 5 campaings in the lower packages. Recommendations to others considering Agile CRM: The are some great CRM tools on the market. But AgileCRM is quite different from ...

"Great"

What do you like best about Agile CRM? User Friendly Meets the basic needs of the user What do you dislike about Agile CRM? Deliverability is not as high Need to work on deliverability Full forward integration with Facebook and LinkedIn Ads will be nice What problems is Agile CRM solving and how is that benefiting you? Having one platform for all our marketing, CRM & Email Marketing needs

"Great way to manage leads"

What do you like best about Agile CRM? I love how visual everything is. I can see what leads to follow up and score them so that we can rate good quality leads, and also make sure we don't focus to heavily on the weaker ones. What do you dislike about Agile CRM? None. I liked using it. it took a bit of getting used to but I think that was more on my side than the softwares. Recommendations to others considering Agile CRM: I love it. Pricing is very inexpensive for what you get, and the ...

"user friendly CRM"

What do you like best about Agile CRM? is super easy to keep control of appointment, calls and task for costumer and if you want to run a call log to see how your week looks is perfect. it may use user friend but they not longer in my good side list What do you dislike about Agile CRM? doesn't have monthly payments is only annually, it would make it easier for monthly payments in case you want to try a more expensive option. they limited the use you can have and they make very difficult to ...

"The first free CRM that makes me want to upgrade"

What do you like best about Agile CRM? This is the only free CRM that I have found that functions like a fully-paid and fully-featured package. I like how the base CRM features are pretty much unlocked, and there is enough freedom to try out the additional features, without ever feeling like I need to risk money just to figure out if I need the intergrations. What do you dislike about Agile CRM? Sometimes the settings and options do not seem intuitive, and I've had to look up how to ...

"Going from Spreadsheets one day to Agile CRM the next has doubled our productivity. "

What do you like best about Agile CRM? To be able to segregate the database and compile call lists using TAGS has been the biggest benefit along with the integration of the soft phone auto dialling. We have had our ups and down but help is only an email or call away and our problems have been dealt with efficiently. What do you dislike about Agile CRM? Not much at the moment. I did have a problem with the new position of Tags during an upgrade, but was delighted to see it changed back. What ...