Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"Great CRM!"

What do you like best about Agile CRM? I've been using AgileCRM for over a year now and I really, really, really like it! In so many ways it is far more user-friendly than the CRM's I've used in the past, but they all cost A LOT of money, and my service with AgileCRM is free. How often does that happen? Way cheaper AND better! It also has a built in calendaring function which is incredibly smooth and which I use all the time. What do you dislike about Agile CRM? Some of the elements are ...

"Best CRM for it's value. Easy to use for beginners and highly customizable for advanced teams."

What do you like best about Agile CRM? The software integrates marketing and sales very easily, and users/admins can customize the workflow very easily. We've built an entire inside sale company on the back of AgileCRM. What do you dislike about Agile CRM? The company is growing (not a con to them), and there are some growing pains due to resource issues. But, they are getting it right almost all of the time. Recommendations to others considering Agile CRM: Build a list of the top 10 most ...

"AgileCRM - Best CRM for us"

What do you like best about Agile CRM? I love the simplicity, yet the software is packed full of features. It's been one of the best pieces of software we've worked with. We use it on a daily basis for customer management, marketing and order management. The software allows us to keep track of customer orders in a way we've not been able to do before. The marketing aspect of the software has worked so well business has increased almost 40% since we started using it. The tagging of clients ...

"Agile CRM"

What do you like best about Agile CRM? I love how organized and professional my crm is. I can make calls, keep track of my deals, see who's viewed my emails, and run a bunch of reports. What do you dislike about Agile CRM? There isn't anything that I do not like about this system Recommendations to others considering Agile CRM: If you are needing a CRM system with easy use that has marketing capabilities this is the perfect product. It's not only easy to use, but the price is by far the ...

"Easy to use CRM "

What do you like best about Agile CRM? I love the simple layout. Very easy to add new contacts and manage them accordingly. Customer service is friendly and very helpful. What do you dislike about Agile CRM? They do add little upgrades every so often but I feel it could be more frequent. They had asked the customers what they wanted but I feel the response was too slow. What problems is Agile CRM solving and how is that benefiting you? Consolidating customer information. Targeting specific ...

"Best CRM Out There"

What do you like best about Agile CRM? Customer service, weekly product updates, cloud based, great mobile app, feature rich What do you dislike about Agile CRM? Everything disliked has been addressed and updated What problems is Agile CRM solving and how is that benefiting you? Sales, marketing, automation, and user friendly for our reps have been incomparable to other CRMs

"Awesome CRM"

What do you like best about Agile CRM? I love how easy it is to build campaigns that are so simple to follow. What do you dislike about Agile CRM? The notification jingle is a little annoying...but I love knowing when someone has opened an email. Recommendations to others considering Agile CRM: This is the CRM to use. Super easy. What problems is Agile CRM solving and how is that benefiting you? Being able to easily track our communication and next steps with prospects and current clients ...

"Seems better from outside"

What do you like best about Agile CRM? the software is really user friendly and the tracking system for emails and website visitors is really handy too. What do you dislike about Agile CRM? Design of contacts, all information are on the side it s not easy to find. Plugin are not really well done; Linkedin one for exemple is not working properly. Connection between Agile / Linkedin seems broken Recommendations to others considering Agile CRM: If you need a pure CRM for Sales purposes, Agile ...

"Awesome CRM you'll love to use"

What do you like best about Agile CRM? The all in one nature of Agile CRM is simply fantastic. It works seamlessly for us andhelps keep us on top of our customer connections What do you dislike about Agile CRM? Apart from the odd integration that needs reconnecting, all is great. The only thing I would like to see added is repeating tasks. What problems is Agile CRM solving and how is that benefiting you? Agile handles our sales funnel extremely well. Time saving is immense as Agile handles ...

"Versatile platform"

What do you like best about Agile CRM? The ability to tag and sort contacts makes it easy to pull specific lists of contacts to receive specific content. What do you dislike about Agile CRM? I have been pleased with Agile CRM. I don't have any complaints What problems is Agile CRM solving and how is that benefiting you? I use Agile as my CRM and marketing automation platform. It works effectively and efficiently.