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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 1041-1050 out of 1200

RB

Rodney B

07/26/17

5 out of 5

"Easy to use and integrate"

What do you like best about Agile CRM? Agile CRM integrates easily with Shopify and Zendesk, which has been incredibly useful. I use the app daily to track sales, manage leads, and set up marketing campaigns. What do you dislike about Agile CRM? It took me a couple of tries to understand the email marketing tool, but now that I've figured it out, it's useful and reliable. What problems is Agile CRM solving and how is that benefiting you? We were able to solve the ongoing issue of keeping in ...

Read more

AU

Anonymous User

07/26/17

5 out of 5

"Great CRM!"

What do you like best about Agile CRM? Agile is so easy to use and makes day to day tasks a breeze. What do you dislike about Agile CRM? can't really think of anything right now... Recommendations to others considering Agile CRM: You can do a test for a single user, give it a shot before deciding. I would highly recommend testing it to see if it fits your needs. What problems is Agile CRM solving and how is that benefiting you? Following up with prospects in a timely manner, closing more ...

Read more

AU

Anonymous User

07/26/17

5 out of 5

"Excellente solution CRM abordable et complète !"

What do you like best about Agile CRM? Pouvoir utiliser toutes les fonctions des CRM les plus complets pour un prix fixe et abordable ! What do you dislike about Agile CRM? Nothing ! Nous n'avons pas encore remarqué de défaut. What problems is Agile CRM solving and how is that benefiting you? Pouvoir associer mes newsletters et mon CRM sans configuration compliquée.

AU

Anonymous User

07/26/17

5 out of 5

"Unexpectedly great experience"

What do you like best about Agile CRM? Intuitive design, featurefulness, continuous improvement, and convenient pricing What do you dislike about Agile CRM? Nothing really. There are some minor bugs here and there, and my experience is that they fix it quickly Recommendations to others considering Agile CRM: Translate to more languages, maintain your level of customer satisfaction and continuous improvement What problems is Agile CRM solving and how is that benefiting you? Automation and CRM

JL

Javier L

07/25/17

5 out of 5

"Excellent CRM"

What do you like best about Agile CRM? I like the organization and marketing features. What do you dislike about Agile CRM? They are still working with email campaign subscription issues. What problems is Agile CRM solving and how is that benefiting you? I am organized and can now track lead flow. I realized the benefit of doing more with my marketing.

AU

Anonymous User

07/20/17

3.5 out of 5

"Great Functionality and easy to use"

What do you like best about Agile CRM? Agile's ease of use is one it's best qualities. It's very simple to set-up email or call campaigns to your customers. What do you dislike about Agile CRM? No major dislikes/issues. Only minor issue I can think of is that the Email Campaign templates aren't always the easiest to make. Recommendations to others considering Agile CRM: I would highly recommend Agile if you're looking for an easy to use web-based CRM system. What problems is Agile CRM ...

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KT

Konstantin T

07/20/17

5 out of 5

"Versatile, reliable and affordable CRM and marketing tool"

What do you like best about Agile CRM? Before I have started to use Agile CRM I have been through a very detailed research of the existing CRM solutions. Some of them seemed very good, but expensive, others were affordable, but were missing essential features. I needed something not too expensive, flexible, with easy implementation, not steep learning curve, offering integrations with multiple other software platforms and with good marketing tools as I am a marketing specialist. When I ...

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SN

Scott N

07/19/17

5 out of 5

"I found a CRM on Steroids!"

What do you like best about Agile CRM? I like the way it tracks the visitor from the start of their browsing and then takes leads directly from my website. The persons tracked information is then married with their IP / cookies and I keep an eye on where they went and when! What do you dislike about Agile CRM? The default Form code is a little bit bloated - but using their plugins works a treat. Recommendations to others considering Agile CRM: give it a try - their support team is only too ...

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CW

Coralie W

07/19/17

5 out of 5

"Outstanding Service"

What do you like best about Agile CRM? Customer support are fantastic, always answering questions rather than having to use a forum (like other CRMs). Product is easy to use, has drag and drop functions, updates regularly, nice dashboard layout, simple to import/export contacts, email automation and campaigns suit a beginner, integration of email, domain, social media etc is all doable - oh, and quite a few other fancy things that I have yet to discover. What do you dislike about Agile ...

Read more

AU

Anonymous User

07/18/17

5 out of 5

"Easy to use CRM"

What do you like best about Agile CRM? As a software developers ourselves we like to see that agile is constantly being updated and improved What do you dislike about Agile CRM? Our only issue is with limited integration to our phone system,, but that's because we use gamma horizon where sip details are not published Recommendations to others considering Agile CRM: If you want a cost effective crm with marketing, customer activity tracking built in then Agile is for you. What problems is ...

Read more

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].