Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

"Love it"

What do you like best about Agile CRM? It's so robust. And I'm not one for reading instructions... i'm terrible at christmas. I've been able to get in there and just figure it out. Mostly. What do you dislike about Agile CRM? It's SO robust I know there's features I should be using that i'm not. But I plan to be using it for awhile so i hope to learn all I need to. Recommendations to others considering Agile CRM: I think it'll do anything you want it to ... just be prepared to spend some ...

"AgileCRM for B2B CRM"

What do you like best about Agile CRM? Web tracking for demo accounts on my SAAS product. What do you dislike about Agile CRM? Limited web/email stats per month on free account. Recommendations to others considering Agile CRM: Use it. What problems is Agile CRM solving and how is that benefiting you? CRM and marketing solution for a SAAS provider. Easy tracking of demo account usage, email marketing and Linked in integration.

"AgileCRM"

What do you like best about Agile CRM? The simplicity of the software and the Visual Campaign Creation makes AgileCRM a breeze to use. They also have fabulous customer service. Highly recommend AgileCRM. What do you dislike about Agile CRM? There really isn't anything we did not like about AgileCRM. It's a fantastic platform and integrates easily with all that we do. What problems is Agile CRM solving and how is that benefiting you? All in one CRM, email marketing, and drip campaign ...

"the best CRM in the world!"

What do you like best about Agile CRM? personalization in the custom widget and custom fields What do you dislike about Agile CRM? nothing in particular, has improved a lot What problems is Agile CRM solving and how is that benefiting you? I manage relationship with customers and customer care

"Testing the free version"

What do you like best about Agile CRM? Agile CRM is very intuitive, provides a great User Experience through its simple web interface. We were looking for a CRM solution for our StartUp (obviously we needed a not expensive solution) and found in Agile CRM the best option available. It has all we need for now in the free version. We are still using the free version, because for now we are only three employees, but definitely we will buy the professional version when the size of our ...

"Agile CRM"

What do you like best about Agile CRM? The marketing and sales features provide our company to capture leads and follow them up. We like that Agile can be integrated to our current online software What do you dislike about Agile CRM? We can't save email history of our clients which is a hassle when we are searching for certain email threads. Agile only saves emails that are existing in Gmail. Once you delete the email in Gmail, it syncs to Agile and also removes the email. Recommendations ...

"Automation is the new trend for success in business"

What do you like best about Agile CRM? The ability to track everything that happened with my customer and vendors, and the easy way to set up anything inside the program What do you dislike about Agile CRM? I really don't have anything to say badly about Agile CRM What problems is Agile CRM solving and how is that benefiting you? The core are, time, data knowledge and productivity

"A refreshing CRM with some powerful features"

What do you like best about Agile CRM? I like that you can have a really simple CRM. You can also have a really simple email automaton tool. Or you can go all in and create a fully automised communication system. The email automation tools are really easy to use with the 'nodes'. I have also found some of the plugins great, such as the telephony. What do you dislike about Agile CRM? I find sometimes it is difficult to find things where you would 'expect' them to be. I don't love the 'Sent ...

"It's good, but could be better"

What do you like best about Agile CRM? The integration with google. I also appreciate the customer service. The uploading of contacts is very simple and worked quickly. What do you dislike about Agile CRM? The forms that you can create are very bland. I would like the option of putting my companies logo on them as well as a visual or image as the header. The email system needs help. All of my emails sent to a Mac computer are not working. Recommendations to others considering Agile CRM: Do ...

"Great CRM application for SMBs"

What do you like best about Agile CRM? The program is easy to set up and work with. I use template emails all the time which saves me time. I also love the tracking feature and notification of when a user visits my site. I really like the integrations you have with other providers. This has inspired me to explore more solutions to help me run my business better. What do you dislike about Agile CRM? 1) I really would like to provide a Customer Portal for my leads to update their information. ...