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8.9

Spot Score

Agile CRM - CRM Software

Agile CRM Reviews in July 2026: User Ratings, Pros & Cons

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4.6

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Agile CRM Reviews & Ratings

4.6

Excellent

Based on 1200 ratings & 1200 reviews

Rating Distribution

Excellent

(994)

Very Good

(115)

Good

(27)

Poor

(13)

Terible

(51)

Spotsaas Editor’s POV

This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more

Agile CRM pros and cons

  • Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.

  • Live chat feature is highly effective, providing real-time and efficient problem resolution.

  • Support agents go above and beyond, often offering detailed explanations and personalized assistance.

  • Affordable pricing for a CRM tool with robust support and functionality.

  • Some specific functionality limitations, particularly regarding event reporting and sales team management.

  • Adjustment to the user interface can take time, especially for those accustomed to other platforms.

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Showing 1001-1010 out of 1200

AU

Anonymous User

01/19/18

3.5 out of 5

"Agile CM"

What do you like best about Agile CRM? Easy to use and keeps track of version and revisio. Changes. What do you dislike about Agile CRM? The web based version doesn’t allow for multiple windows. What problems is Agile CRM solving and how is that benefiting you? Creating BOM and managing revisions

SC

Sean C

01/16/18

4.5 out of 5

"Pound for Pound One of the Best CRMs "

What do you like best about Agile CRM? Set up is quick and easy. Big fan of the template email and the amount of time Our company can save. Tracking is superb for our website. Integrates nicely with other software we are currently using making my day a breeze. What do you dislike about Agile CRM? Almost feel like there are too many features that we may never use then alll. No major issues and their support was helpful for the small things we ran into. Very good support for an inexpensive ...

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AT

Adrien T

12/29/17

4 out of 5

"Easy to get Started with"

What do you like best about Agile CRM? The free access to the API that allowed me to build my system before going on a premium account What do you dislike about Agile CRM? The loading time of the web tracker that tends to slow down my website What problems is Agile CRM solving and how is that benefiting you? Automating the lead management from and to our website

AU

Anonymous User

12/27/17

3.5 out of 5

"Best balance of features for the cost"

What do you like best about Agile CRM? Breadth of features for the cost. We've been using this product for about 6 months and the system provides a feature for every business challenge we are trying to solve. What do you dislike about Agile CRM? Tag management is problematic. This solution relies heavily on utilizing tags for organization, but a non-admin user cannot see a list of available tags; they have to simply *guess* at what might match. Huge limitation. We also had to leverage ...

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AU

Anonymous User

12/26/17

5 out of 5

"Good Free CRM"

What do you like best about Agile CRM? I like that I was able to discuss my needs with a customer support representative What do you dislike about Agile CRM? The learning curve is annoying. I have used a few different project management tools and now this is my 3rd one in the last year and a half Recommendations to others considering Agile CRM: Researched into a couple other free ones...Like that it could sync with some of the programs we were already using What problems is Agile CRM ...

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AU

Anonymous User

12/07/17

2.5 out of 5

"Agile CRM"

What do you like best about Agile CRM? All of the features that it includes. I like that I can also use it for marketing. What do you dislike about Agile CRM? Sometimes it requires too many steps to complete simple actions What problems is Agile CRM solving and how is that benefiting you? Management of our customer database. Easy to market and remarket to customers

AU

Anonymous User

12/07/17

3 out of 5

"Good bye Goldmine, hello Agile!"

What do you like best about Agile CRM? The way it uploads customer information and photos from LinkedIn What do you dislike about Agile CRM? Not being able to notate calls or actions if you are not listed as the "owner" Recommendations to others considering Agile CRM: Make sure you have a LinkedIn profile What problems is Agile CRM solving and how is that benefiting you? The ability to send more than 10 emails at a time, Agile allows you to select all of your prospects to email.

AU

Anonymous User

12/05/17

5 out of 5

"had an issue, but it was resolved."

What do you like best about Agile CRM? All the integrations are a plus. support fixed an issue i had. What do you dislike about Agile CRM? would be nice to have more features in the basic plans. What problems is Agile CRM solving and how is that benefiting you? an all in one crm which allowed sales and marketing automation.

AU

Anonymous User

11/14/17

3 out of 5

"Decent but requires a lot of clicking around"

What do you like best about Agile CRM? It's helped us see, at a top-level, how our leads are going in the funnel What do you dislike about Agile CRM? The way we use it, it seems like there are too many places where information could be... Deals, Companies, Contacts are all separate and we don't need that much information in each of those places. Recommendations to others considering Agile CRM: It's a beast, and information seems to get lost with the various places info can be entered for a ...

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AU

Anonymous User

11/10/17

4 out of 5

"Simple and easy to use"

What do you like best about Agile CRM? The simplicity - we find it really easy to locate everything that we need quickly in the UI and in general, the interface is very easy to look at. What do you dislike about Agile CRM? The automated e-mail functionality isn't so robust and could use some re-designs and updates. We also wish that we could update contacts without changing screens (right now it's only possible to change the name in the same screen). What problems is Agile CRM solving and ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].