8.9
Spot Score

Agile CRM Reviews in June 2026: User Ratings, Pros & Cons
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Starts from $9.99 / User / Month when Billed Yearly, also offers free forever plan
Agile CRM Reviews & Ratings
Spotsaas Editor’s POV
This product stands out for its exceptional customer support, which consistently garners glowing praise from users. The support team, frequently mentioned by name, is described as knowledgeable, responsive, and willing to go the extra mile to resolve issues. Users have highlighted positive interactions with representatives like Chris, Drake, and Rincy, who ensure ...Read more
Agile CRM pros and cons
Exceptional and responsive customer support, praised for being quick, knowledgeable, and friendly.
Live chat feature is highly effective, providing real-time and efficient problem resolution.
Support agents go above and beyond, often offering detailed explanations and personalized assistance.
Affordable pricing for a CRM tool with robust support and functionality.
Some specific functionality limitations, particularly regarding event reporting and sales team management.
Adjustment to the user interface can take time, especially for those accustomed to other platforms.
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Showing 991-1000 out of 1200
KS
Kurtis S
05/01/18
"Buggy but feature rich"
What do you like best about Agile CRM? Has a good amount of features, including the ability to automate email campaigns, track leads, etc What do you dislike about Agile CRM? Kind of buggy, Contact upload form has three options and it's never clearly detailed which is best to use. Recommendations to others considering Agile CRM: Implement with Gmail. What problems is Agile CRM solving and how is that benefiting you? We're able to track leads and view opportunities while also automating a ...
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AU
Anonymous User
05/01/18
"Low price, low quality "
What do you like best about Agile CRM? Agile CRM has a very fair price level and a tons of functionality. What do you dislike about Agile CRM? I have lost data, their support is poor (often wrong answers and no response), their GDPR implementation seems to be non-existing. Slow in updating integrations to LinkedIn. Recommendations to others considering Agile CRM: The GDPR handling is poor, so if you are in EU take care. Agile CRM provide all the right things and many integration options, ...
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AU
Anonymous User
04/25/18
"Lot of features but nothing perfect"
What do you like best about Agile CRM? They have a lot of features and comparatively cheaper than hubspot. What do you dislike about Agile CRM? Design and user experience in not great. Can be improved a lot What problems is Agile CRM solving and how is that benefiting you? Storing customer details, sending email drip campaigns are the primary thing I use Agile.
AU
Anonymous User
04/24/18
"Best Crm evere used"
What do you like best about Agile CRM? Easily accessible and keep track over my clients and generate More leads for my business What do you dislike about Agile CRM? Many more additional features can be added,and the UI can be improved better What problems is Agile CRM solving and how is that benefiting you? Run campaign and connect with new cliens and existing client, easily keep track over my activities with clients
AU
Anonymous User
04/23/18
"Works great for small business"
What do you like best about Agile CRM? The software is easy to get up and running (had some trouble with the DKIM settings but that was resolved) and the CSV import is particularly simple as the mapping is done in software and does not require a new csv to be built before upload. The support has been great so far, needed to use the live chat twice to get the DKIM settings sorted and they were prompt and courteous. Once you get the marketing automation set up it does work properly and fine. ...
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HK
Harshita K
04/18/18
"Does the task for you"
What do you like best about Agile CRM? The ease with which you can set up email automation and get it up and running within minutes. All you have to do is figure out the workflow on a paper and replicate the same without worrying whether Agile can take care of it or not. What do you dislike about Agile CRM? Lack of information about the leads. There are other CRMs in the market that do it provide a lot more than what Agile does. Recommendations to others considering Agile CRM: If you are a ...
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RS
Raphael S
04/01/18
"A great all-in-one CRM"
What do you like best about Agile CRM? Agile is a great "all-in-one" CRM with many tools for different user needs, bringing Sales, Marketing and Services tools in the same interface with integrations between them. Agile has a great free plan that give the users many features. What do you dislike about Agile CRM? If you need all of Agile features, the pricing plans are not cheap. As it has many many features, the interface gets a bit crowded and makes the learning curve for newcomers a bit ...
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SP
Shivraj P
03/28/18
"Best and affordable CRM software "
What do you like best about Agile CRM? l love the customization that is available through Agile CRM. We have a variety of different teams using this CRM and we have been able to work with our dedicated support person to make sure that it is working exactly how we want it. What do you dislike about Agile CRM? To achieve everything you want from this application you must study and learn to use it. it can be a challenge but it is not easy to use, you have to dedicate time but you can get very ...
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AU
Anonymous User
03/20/18
"Solid CRM"
What do you like best about Agile CRM? Adaptable, affordable, tons of features, good support. What do you dislike about Agile CRM? A few bugs here and there, and I wish there were more integrations with Facebook. Recommendations to others considering Agile CRM: Check them out. It felt like the best mid-priced CRM option. What problems is Agile CRM solving and how is that benefiting you? Managing marketing/sales funnels.
AU
Anonymous User
01/26/18
"Many features, all lacking"
What do you like best about Agile CRM? I love how jampacked AgileCRM is with features - it can really be everything you would want for your CRM. I used it to set up auto-responder drip email campaigns and found it to be adequate at contacting all of our users for our app's platform. There are many APIs which plug into AgileCRM and their customer service is above average. What do you dislike about Agile CRM? A lot of things just seemed to be half-baked or poorly explained. The social ...
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].