8.9
Spot Score
Streamline HR, empower your team.
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ADP Workforce Now offers custom pricing plan
ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more
Very user-friendly interface that caters to both administrators and employees, making HR and payroll operations straightforward and intuitive.
Seamless integration with various third-party apps and tools like QuickBooks Online, JazzHR, and Wisely paycard for enhanced functionality.
Comprehensive and customizable features, including time tracking, benefits management, recruiting, onboarding, and reporting, all in one platform.
Exceptional customer support that resolves issues efficiently and provides abundant resources, such as implementation specialists and user forums (e.g., the Bridge).
Occasionally overwhelming for new users due to the range of features and customizations, requiring training or a learning curve.
High reliance on customer support for complex processes or uncommon issues, which may slow down operations at times.
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KK
Kevin K
11/19/19
ADP is the best
What do you like best? Ease of punching in and out, paychecks are visible a few days before payday What do you dislike? I've never had a bad experience with that What problems are you solving with the product? What benefits have you realized? I login to see the W2 from previous years. I wish my company would use ADP
GS
Gretchen S
11/19/19
Director of Human Resources
What do you like best? I like how easy it is to use. I love the Learning Bites and helpful information on the Bridge. ADP does a great job of educating. I'm still pretty new to the system and I think it's going to take a little while longer to become really fluent in all the features. But I feel confident I'll be able to get to that level with all the resources ADP provides. What do you dislike? That I don't know "everything" yet. LOL! I want to be as knowledgeable as the ...
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MC
Melissa C
11/19/19
Wonderful System and Support
What do you like best? ADP Workforce Flow makes processing payroll and employee information seamless and effortless! What do you dislike? There really is not a downside other than updating the employees homepage. What problems are you solving with the product? What benefits have you realized? I have cut down my onboarding workflow by 70% with the ease of onboarding.
AI
Administrator in Mechanical or Industrial Engineering
11/19/19
ADP works for us
What do you like best? the integration of benefits, pay and time & attendance What do you dislike? I thin that it has gotten a lot easier to use and I, personally, do not dislike anything. What problems are you solving with the product? What benefits have you realized? allowing our hourly workers to begin accessing the ADP system from their smartphones has helped them start to manage their own PTO.
UI
User in Hospital & Health Care
11/19/19
ADP Is easy to use
What do you like best? It's easy to record your time worked into ADP What do you dislike? I don't dislike anything about ADP that I have noticed What problems are you solving with the product? What benefits have you realized? We use ADP to put in all of our time worked as well as check out accrued hours of time off.
AI
Administrator in Food & Beverages
11/19/19
ADP still remains the leader
What do you like best? I believe that ADP is a very powerful tool, depending on the size of the organization and the type of operation, ADP is simple to use and resourceful. What do you dislike? In order to enjoy ADP to it's full capacity you need to purchase additional products and it's not always cost effective based on the amount of competition there is from other providers. Sometimes when trying to do reports, build reports, or see specific things the availability is limited. ...
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BG
Bailey G
11/18/19
Strengthens the customized to needs of workplace leadership.
What do you like best? The service is available 24/7, thus gaining trust while performing complicated tasks that need support. This provides an extremely important facility for web access. It is worth noting that I like it, since it provides an excellent opportunity to charge forms and to connect with employees through the website with ads, schedules and links, thus allowing users to be particularly pleased. A significant advantage is that you can import data from any program that is ...
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S
Sara G
11/16/19
Timekeeping and benefits website that can be clunky at times
What do you like best? I like that ADP has a lot of my employment information in one place, so that I can access that information without having to go between a few different websites. There are many drop-down menus that make finding information relatively simple, and the design of the website is pleasant and eye-catching. What do you dislike? While ADP Workforce Now has many drop-down menus, they are not all intuitive and it can be difficult to find the exact information you need. ...
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UI
User in Health, Wellness and Fitness
11/14/19
TIME KEEPING SIMPLIFIED
What do you like best? ADP SIMPLIFIES TIME KEEPING, TIME ENTRY, AND ONBOARDING. I AM ABLE TO SUBMIT TIME OFF REQUEST AS WELL AS APPROVE THEM. EMPLOYEES CAN PULL PREVIOUS PAY AND TAX STATEMENTS FROM ANY COMPANY THEY HAVE WORKED FOR THAT UTILIZES THE PROGRAM. What do you dislike? EMPLOYEES UTILIZE ADP TO ENROLL IN BENEFITS BUT CANNOT LOOK AND SEE THEIR ELECTIONS ONCE THEY HAVE BEEN SUBMITTED OR EVEN AFTER THEY HAVE BEEN APPROVED. What problems are you solving with the product? ...
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UI
User in Law Practice
11/13/19
Easy Timing
What do you like best? There are multiple places to find the same information which saves time and energy. What do you dislike? Workforce now is a little limited on the resources it provides. What problems are you solving with the product? What benefits have you realized? time recording, employee resource for forms, benefits election
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
