ADP Workforce Now Reviews in November 2026: User Ratings, Pros & Cons

CEO / Owner

What do you like best? One central place for everything, including documentation What do you dislike? Some reports are not always user friendly. What problems are you solving with the product? What benefits have you realized? Documentation retention and storage has been a huge plus.

Long-Time ADP User

What do you like best? (a) Tax filing service--always accurate with expert-level ADP tax professionals if ever an issue with tax filings/agencies. (b) Employee self-service--reduces the workload on HR by giving employees access to what they need and lets them make updates to their personal information with appropriate restrictions and/or approvals. (c) Benefit enrollments with carrier connections--allowing employees to do all benefit enrollments through ADP makes sure that their ...

learning experience

What do you like best? ADP WFN is user friendly; shortcuts availability What do you dislike? sometimes lagging; need to log off and log back on a couple of times Recommendations to others considering the product: it’s the best payroll software! What problems are you solving with the product? What benefits have you realized? custom reporting module is amazingly helpful!

Review

What do you like best? Easy to use once you get the hang of it - not initially very organic What do you dislike? Sometimes it can be very frustrating how much one needs to know instead of there being a more natural flow to things. What problems are you solving with the product? What benefits have you realized? No real benefits - and no problems really being solved. It's rather expensive . . .

Perfect for Basics, just needs more personalization options

What do you like best? It has all the requirements we need and having an assigned support person at ADP for payroll help is helpful What do you dislike? It's hard to personalize options. Sometimes it's not one size fits all so it's difficult to design things and processes that do not follow the templates ADP has Recommendations to others considering the product: N/A What problems are you solving with the product? What benefits have you realized? Streamlining and ...

ADP is perfect for our company!

What do you like best? I love that the platform is so user friendly. It's easy to figure our where everything is and get simple instructions on how to use each feature! What do you dislike? There are some pieces that I wish were more customizable. What problems are you solving with the product? What benefits have you realized? Managing garnishments and child support payments through ADP make our lives so much more simple!

Great Product with Great Support

What do you like best? The software is not complex and I consider it to be user friendly in most cases. The reporting is pretty simple to use. I like that I am able to export and import data easily. The software is used to maintain leave benefit accruals which is a big help. What do you dislike? The system upgrades alot which changes where and how the data is located on the screens or within the system. Sometimes this can be a little confusing but proper notification is given with ...

We use ADP to track timecards and benefits

What do you like best? I like how intuitive and easy it is to review and keep track of the pay and benefit information for not only myself, but everyone on my team. Very easy to use and its all in one place! It is very simple to use, almost nobody has trouble accessing the site and learning all the ins and outs. It is a very simple and easy to use platform. Almost nobody has any problems with finding the information that they need and we no longer have to go to HR for every single little ...

ADP Versatile for Changing Workplace Climate

What do you like best? You can customize the platform with only the tools that you need, making it cost effective and efficient for our business. Being able to access all features from home is a major plus in this market. What do you dislike? Had a few issues with set-up, but all of he customer service reps are courteous and helpful and resolution always comes quickly and correctly. What problems are you solving with the product? What benefits have you realized? We have ...

ADP is easy to use

What do you like best? ADP is easy to use. The reporting module is straightforward and allows me to create all the reports I need to do my job effectively. What do you dislike? The tax department could use some work. Sometimes getting tax notices resolved or amendments completed takes much longer than it should. Recommendations to others considering the product: Make sure you do your research. There are a lot of vendors and you need to choose the one that is best for your ...