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8.9

Spot Score

ADP Workforce Now - HR Software

ADP Workforce Now Reviews in June 2025: User Ratings, Pros & Cons

Streamline HR, empower your team.

4.3

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ADP Workforce Now Reviews & Ratings

4.3

Very Good

Based on 6246 ratings & 526 reviews

Rating Distribution

Excellent

(433)

Very Good

(68)

Good

(17)

Poor

(5)

Terible

(3)

Expert's Review

ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more

ADP Workforce Now pros and cons

  • Very user-friendly interface that caters to both administrators and employees, making HR and payroll operations straightforward and intuitive.

  • Seamless integration with various third-party apps and tools like QuickBooks Online, JazzHR, and Wisely paycard for enhanced functionality.

  • Comprehensive and customizable features, including time tracking, benefits management, recruiting, onboarding, and reporting, all in one platform.

  • Exceptional customer support that resolves issues efficiently and provides abundant resources, such as implementation specialists and user forums (e.g., the Bridge).

  • Occasionally overwhelming for new users due to the range of features and customizations, requiring training or a learning curve.

  • High reliance on customer support for complex processes or uncommon issues, which may slow down operations at times.

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Showing 301-310 out of 526

AI

Administrator in Aviation & Aerospace

07/14/20

4.5 out of 5

ADP Versatile for Changing Workplace Climate

What do you like best? You can customize the platform with only the tools that you need, making it cost effective and efficient for our business. Being able to access all features from home is a major plus in this market. What do you dislike? Had a few issues with set-up, but all of he customer service reps are courteous and helpful and resolution always comes quickly and correctly. What problems are you solving with the product? What benefits have you realized? We have ...

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AI

Administrator in Computer Software

07/14/20

4 out of 5

ADP Review

What do you like best? The size and availability of their system and services make it ideal for a business of various sizes - with the ability to scale with business needs. What do you dislike? The divisions are segmented: benefits is separate from payroll sometimes it is difficult to obtain answers because each division will state it is the others area and you spend time bouncing back-and-fourth trying to obtain answers. What problems are you solving with the product? What ...

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AB

Andrew B

07/14/20

4 out of 5

We use ADP to track timecards and benefits

What do you like best? I like how intuitive and easy it is to review and keep track of the pay and benefit information for not only myself, but everyone on my team. Very easy to use and its all in one place! It is very simple to use, almost nobody has trouble accessing the site and learning all the ins and outs. It is a very simple and easy to use platform. Almost nobody has any problems with finding the information that they need and we no longer have to go to HR for every single little ...

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SV

Sandra V

07/08/20

4 out of 5

ADP is easy to use and is very user friendly

What do you like best? The support line, coupled with the numerous webinars accessible, was a great aid. It has enabled our offices to use the ADP team better to pull updates and collect information. Additionally, we 're getting more workers reviewing their ADP records for payroll deductions, bonus registration, and W2 information collection. The flexibility of usage with the program, by both staff and client, makes ADP Workforce also a perfect tech resource with running our HR and ...

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RC

Robert C

07/07/20

5 out of 5

ADP is the system to use!!!

What do you like best? The ease of use on this program is second to none. As soon as you log in for the first time, the interface allows you to fully access whatever you need. When the dashboard does not glitch, getting work done is a breeze! What do you dislike? Sometimes the dashboard glitches, which can cause some issues when trying to get work done. Restarting the program works about half of the time during the glitch. However, the customer service for ADP will be there for ...

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MM

Marilyn M

07/03/20

4.5 out of 5

ROI

What do you like best? ADP added value to my HR role. It has given me time back to my day to focus on employee engagement. What do you dislike? ADP rolls out the features that coincide with latest legislation. Learning these helpful tools takes time. Be sure you set aside time to learn & implement these features to benefit your company. Recommendations to others considering the product: ADP listens to clients by reviewing product feedback. Always Designing for People! ...

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DP

Deepa P

07/03/20

4 out of 5

ADP Workforce Now Reviews

AI

Administrator in Executive Office

07/01/20

4.5 out of 5

ADP is very user friendly and easy to navigate through.

What do you like best? Having everything in one place is what works best for me, I can access just about anything I need from one location. What do you dislike? The one downside is the app for Workforce Now is not very intuitive. It doesn't show hardly the detail that being logged into the desktop will show you. It also doesn't have the interface that the web browser does. What problems are you solving with the product? What benefits have you realized? My job is assisting ...

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CP

Christina P

06/30/20

5 out of 5

Ease of Use and Tons of Capability to Simplify Your Job

What do you like best? The support line has been a tremendous help along with the many webinars available. It has allowed our offices to better utilize the ADP system to pull reports and gather information. In addition, we are seeing more employees checking their ADP information for paycheck deductions, benefit enrollments, and processing W2 information. The ease of use for the system both for employee and employer make ADP Workforce Now a great software tool to manage our team for the ...

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UI

User in Non-Profit Organization Management

06/30/20

5 out of 5

Great product for large or small businesses!

What do you like best? I like that ADP is user friendly, as a manager it allows for a quick response to time off requests via the app and allows for me to update time cards seamlessly. ADP has been a game changer for our company, we went from paper timecards to ADP and it was a seamless transiton. What do you dislike? Overall, I can't think of much that I dislike about the product. If you forger your password It is hard to reset it once you have been locked out, it requires ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].