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8.9

Spot Score

ADP Workforce Now - HR Software

ADP Workforce Now Reviews in June 2025: User Ratings, Pros & Cons

Streamline HR, empower your team.

4.3

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ADP Workforce Now Reviews & Ratings

4.3

Very Good

Based on 6246 ratings & 526 reviews

Rating Distribution

Excellent

(433)

Very Good

(68)

Good

(17)

Poor

(5)

Terible

(3)

Expert's Review

ADP Workforce Now consistently proves to be a robust, user-centric platform that streamlines HR, payroll, and workforce management processes for businesses of all sizes. One of its standout strengths is its intuitive interface, which makes navigation seamless for both employees and administrators. Users appreciate its ability to integrate with other applications, ...Read more

ADP Workforce Now pros and cons

  • Very user-friendly interface that caters to both administrators and employees, making HR and payroll operations straightforward and intuitive.

  • Seamless integration with various third-party apps and tools like QuickBooks Online, JazzHR, and Wisely paycard for enhanced functionality.

  • Comprehensive and customizable features, including time tracking, benefits management, recruiting, onboarding, and reporting, all in one platform.

  • Exceptional customer support that resolves issues efficiently and provides abundant resources, such as implementation specialists and user forums (e.g., the Bridge).

  • Occasionally overwhelming for new users due to the range of features and customizations, requiring training or a learning curve.

  • High reliance on customer support for complex processes or uncommon issues, which may slow down operations at times.

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Showing 281-290 out of 526

AI

Administrator in Non-Profit Organization Management

07/28/20

2 out of 5

Not very impressed, system issues all the time

What do you like best? I like that you can cover every area of HR with them, from applicant/requisitions tracking, to hiring, onboarding, pto, performance appraisals, benefits, terminations, you can pretty much do it all in one system which is very nice instead of having to be working on multiple systems and worrying about the syncing. What do you dislike? They do updates all the time that will mess up things instead of making them better, I have to submit cases requesting help and ...

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CS

cody s

07/27/20

4.5 out of 5

Review of ADP Workforce

What do you like best? I like the simplicity of it for time tracking and managing some employer benefits. What do you dislike? Nothing glaringly bad stands out. I think it's a pretty useful and easy to use software. Recommendations to others considering the product: If you are using a choppy payroll system where employees have to fill out more than one thing to submit their time, stop it now and switch to this. You both will be happy with the end results and it's a simple ...

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FN

Freddie N

07/24/20

5 out of 5

Well designed dashboard!

What do you like best? The dashboard quickly gives me an overview of what tasks need to be addressed as soon as I open the program What do you dislike? Somewhat tedious to change data input once I approve leave and attendance What problems are you solving with the product? What benefits have you realized? Managing time and attendance for my entire department

UI

User in Warehousing

07/24/20

3.5 out of 5

Great reference for employees and easy app

What do you like best? Used it is very easy and intuitive. you have access to a lot of options, you can access to holidays request, old pay slips... What do you dislike? There is a small lack of possibilities to add comment. The visibility is not really good between the employee and the Pay Service. Recommendations to others considering the product: Some days of using the system and you gonna be really familiar with it. Its really usefriendly. What problems are you ...

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JG

Joe G

07/23/20

4 out of 5

paystub

What do you like best? can easily check previous pay stubs and print them off or save them What do you dislike? some of the tabs are confusing or go to nothing since your employer doesn't use them Recommendations to others considering the product: can update info easily and download financial docs easy What problems are you solving with the product? What benefits have you realized? don't need to contact hr for everything or health benefits issues

AI

Administrator in Legal Services

07/22/20

5 out of 5

Accountant

What do you like best? It is easy to use. Support is always so helpful when i call. What do you dislike? Not sure how to customize our home page for employees to see. What problems are you solving with the product? What benefits have you realized? Benefits are help with understanding PPP funds and application.

AI

Administrator in Restaurants

07/21/20

5 out of 5

Been working with ADP for the past 20 years and its been a learning and memorable experience

What do you like best? I like how the technology have evolved and its a lot more user friendly makes it much easier to accomplish every day task. Also, appreciate my rep on her quickness to respond to issues as well as her knowledge about the WFN. What do you dislike? I would say the constant change, as soon as i learn to do something the process changes. when you are a one person department it can be quite challenging What problems are you solving with the product? What ...

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AI

Administrator in Non-Profit Organization Management

07/21/20

5 out of 5

ADP Workforce Now

What do you like best? I like that it allows you to have everything you need in one system. You don't have to keep the same information on different software. Also, it really helps that its super user friendly! I absolutely love the new On boarding and I9 feature that can be integrated with this software. It makes the on boarding process a lot smoother. I also like how you can customize and brand it to match your organization (colors, pictures, logos, etc.). What do you dislike? ...

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AI

Administrator in Education Management

07/21/20

4.5 out of 5

It very friendly user interface.

What do you like best? The help equipment is very accessible. They are always available What do you dislike? nothing. It is very 👌 nice and helpfully Recommendations to others considering the product: good fees 👌 Excelente services What problems are you solving with the product? What benefits have you realized? all the payroll relative payment it always summit and prepared. All the reports are available through web page

AI

Administrator in Human Resources

07/20/20

5 out of 5

Perfect for small, vanilla clients

What do you like best? The integration with time cards and the ability to quickly access other components like iReports, SmartCompliance, service connect, etc. What do you dislike? The way updates are rolled out to the field, it is not clear at all. The inability to TEST anything in a UAT environment / 'sandbox' New features ( like the 'new' TERMINATION WIZARD ) being released yet not completely functional or correct or the SALARY PRORATION feature that only REALLY works ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].