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Spot Score

ADP Vantage HCM - HR Software

ADP Vantage HCM Reviews in July 2025: User Ratings, Pros & Cons

Empower your workforce with ADP Vantage HCM.

3.5

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ADP Vantage HCM Reviews & Ratings

3.5

Good

Based on 2446 ratings & 1055 reviews

Rating Distribution

Excellent

(567)

Very Good

(222)

Good

(50)

Poor

(32)

Terible

(184)

Expert's Review

ADP Vantage HCM stands out as a comprehensive and reliable platform for human capital management, earning consistent praise from users over the past year. The software’s intuitive design and user-friendly interface make it especially appealing, with features like payroll management, benefits administration, time tracking, and employee data consolidation being ...Read more

ADP Vantage HCM pros and cons

  • Comprehensive and centralized platform for HR, payroll, and benefits management, reducing administrative burdens.

  • User-friendly interface, simple navigation, and intuitive dashboard for easy task monitoring and self-service options.

  • Strong customer support, often praised for patience, quick assistance, and resolving issues effectively.

  • Reliable compliance management with updates on state and federal regulations, simplifying adherence to laws.

  • Regular updates to the software sometimes disrupt functionality and usability, causing temporary confusion.

  • Customer care could be more personalized, and reliance on support tickets can be cumbersome for some issues.

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Showing 781-790 out of 1055

W

Weston

01/25/20

4 out of 5

Remote access makes it convenient for me.

PROS & CONS What are the best aspects of this product? It is really convenient to have this software around since I can now use it to look at work-related information such as my free hours, my work hours, and my paychecks. And I can do all of it at home, without having to head to the office. The way this has made things really easy for me is certainly something that can't be emphasized enough. What aspects are problematic or could work better? Some people might be put off by the ...

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C

chlogburn

01/25/20

1 out of 5

DO NOT GET ADP ALINE CARD

I just started using the ADP Aline card. My employer forces all new employees to receive at least the first paycheck on this. Didn't think much of it, just a debit card. But, wow. This is the worst experience I've ever had with a bank/debit card. It has been EXTREMELY difficult to access their website. Their mobile app is supposed to be able to tell me my balance and see my transactions. There is always an error preventing me from seeing my transactions on the mobile app, and for a whole ...

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DK

Dave Kimble

01/24/20

1 out of 5

ADP - Largest Con Company Ever

Stay away - They will rip you off. I called and canceled service (sold company) 3/2019, and thought everything was good until 1/2020 when I get a call from a law office. Even though they canceled the payroll properly then didn't cancel the worker's company policy. They decided to charge us a cancellation fee of 8 times of our premiums.Update: Fill free to contact me at 904-654-9501

SC

Susan Cable

01/21/20

1 out of 5

you have to email / call many times to…

you have to email / call many times to get the court documents they are required to submit on behalf of the employer.

C

CL

01/17/20

1 out of 5

Customer service is AWFUL!!!

Customer service is AWFUL!!!! There is a reason my company switched to another platform. They sent me an incorrect W2 causing errors on my taxes from 2 years ago. After receiving a letter from the IRS, my HR department tried multiple times to reach out, it took me reaching out personally to get an email response. After daily outreach for 1.5 weeks asking to speak to a live person, I still have not received a call back. I have received all of the read receipts on my emails that they are ...

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SE

Sarah Elinburg

01/17/20

1 out of 5

I can't get help with my time off request

I can't get help, there is no contact that works it only has a limited topics for help.I'm unable to see or edit my request for time off. In the HELP it said to click on the Approval, but there is no Approval. I look on my mobile app and no the computer. It was there a few months ago but not now. I can't tell if my request was completed or if it was approved or denied.

SK

Shanley Keizur

01/16/20

1 out of 5

Got my first check 2 weeks late mangled…

Got my first check 2 weeks late mangled for my employees, they don't file my lni workers comp ontime and still haven't fixed the issue! Extremely dissatisfied and disappointed that wellsfargo switched us over!

H

Hershel

01/15/20

4 out of 5

Accessible from a web browser--really convenient!

PROS & CONS What are the best aspects of this product? This software has really made things easier for me. Now, I don't have to go to work to find the information that I need. I can check my work hours, my free hours, my paycheck, and other information at home, thanks to the website. The convenience it has provided me is something that I really appreciate. What aspects are problematic or could work better? ADP Vantage has a feature that I personally don't have a problem with but I ...

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P

pincher

01/13/20

1 out of 5

I'd rather put zero star if there is an…

I'd rather put zero star if there is an option. The worst site. every time i need a pay stub its hard time for me. I always try to avoid using their site. its terrible. problem with login- always. every time need to reset password, call to agent. lost my times. Mobile application - same story. Guys do at least one platform works well.The only positive moment its when you talk with an agent.

PB

Pedro Bone Jr

01/08/20

5 out of 5

John Estrada provided great customer…

John Estrada provided great customer service. Thanks to employees like him I keep coming back.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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