9.2
Spot Score
Empower your workforce with ADP Vantage HCM.
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ADP Vantage HCM offers custom pricing plan
ADP Vantage HCM stands out as a comprehensive and reliable platform for human capital management, earning consistent praise from users over the past year. The software’s intuitive design and user-friendly interface make it especially appealing, with features like payroll management, benefits administration, time tracking, and employee data consolidation being ...Read more
Comprehensive and centralized platform for HR, payroll, and benefits management, reducing administrative burdens.
User-friendly interface, simple navigation, and intuitive dashboard for easy task monitoring and self-service options.
Strong customer support, often praised for patience, quick assistance, and resolving issues effectively.
Reliable compliance management with updates on state and federal regulations, simplifying adherence to laws.
Regular updates to the software sometimes disrupt functionality and usability, causing temporary confusion.
Customer care could be more personalized, and reliance on support tickets can be cumbersome for some issues.
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Showing 731-740 out of 1055
FC
Fiona Colquhoun
05/12/20
Hideous..... stay away at all costs!
Words cannot express how bad this is from the software itself, the implementation, the so called training and the ongoing 'support'. I'm astounded they are still in business. I know it's never helpful when a review is vague but I haven't the time or space to explain the things I have experienced in the last 14 months, the majority of which, is actually unexplainable. Words like ‘defect’ and ‘limitation of the system’ are things I hear often from them. I currently use iHCM (Payroll) and Real ...
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RD
Renaye Davis
05/07/20
horrible people working here r doing…
horrible people working here r doing frauds using people card and adp always wants to cancel yo card and charge for a new one screw these white rudes mf
JM
Jessie Martin
05/06/20
ADP is horrible
ADP is always helpful and costumer service is great.
LA
Leo Avatar
05/06/20
Sent paper bill for $0.01 cents - Unreliable and horrible costumer service
SENT A BILL FOR $0.01 CENTS!!! horrible company. Dont go with them!!
IS
Issac Scheinerman
04/30/20
The worst can’t get anything down…
The worst can’t get anything down right. Stay away. Asking for a report from them is like moving a mountain
JJ
Janet Justus Williams
04/30/20
The implementation has been terrible
The implementation has been terrible, but the customer service is the worst! To have this bad of customer service when the product is not even fully installed doesn't give me much hope for the future... A lot of excuses but no solutions.
SP
SP PS
04/28/20
REALLY BAD SERVICE
I have never had anxieties over paying my staff until i moved because of STP. I get "sorry" all the time but no one is taking responsibilities. Its "REALLY BAD SERVICE" and we are dealing with India so time to send and receive and confirm reports is an absolute JOKE
L
LEONE FLORIST
04/25/20
CUSTOMER SERVICE THE WORST…
VERY BAD CUSTOMER SERVICE WAITING ON LINE FOR 2 HOURS AND NO ONE WILL ANSWER MY CALLS OVER CHARGED PRICE DO NOT USE THIS PAYROLL SERVICE HORRIBLE PLEASE CANCEL YOUR SERVICE CHARGES BUSINESS FOR EVERTHING
M
Michelle
04/22/20
Bad payroll company
We are a small company with 10 employees & switched to ADP June 2019. It has been problems since day 1, unpaid taxes, unauthorized bank deductions for several “amendments”. The only explanation you ever get is “ your account has been debited or credited due to a tax error/adjustment”. They do not, cannot seem to tell you who the error was on or any information to back into the amounts. We finally stopped services Feb 2020 & had to reach out 10 times to see where our taxes are they w/h for ...
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LR
Louis Readman
04/22/20
Use a different system.
The number of issues that I have with my ADP Login is phenomenal. Their iphone app simply doesn't work, crashes, fails logins with face id and then insists that our administrator resets the password. Why not let us reset our own password like every other login system? the password reset screens pick and choose when they will accept a new password regardless of wether or not the password was suitable. I spend more time resetting passwords with this company than I do checking my payslips.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
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