ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Active Campaign is a brilliant solution

Active Campaign has been brilliant. The onboarding support has been excellent and my staff have had several 1:1 support sessions - which were offered to us. It's great for email nurture sequences and I highly recommend it.

Great in price with options to expand…

Great in price with options to expand as your business grows. I appreciate their FREE webinars and resources to familiarize myself with the options and functions within the platform. I do find the webinars are still a bit complex for the very, basic beginner aka me, but YouTube has some videos which have helped me.

ActiveCampaign puts our marketing…

ActiveCampaign puts our marketing efforts on steroids. The platform helped me automate, streamline 100% of all sales ops activities that every salesman like me hate to do. This helped me to focus on strategic activities and business expansion tasks One of the highest RoI platforms I ever used .Cheers

ActiveCampaign has given more sales

I moved to ActiveCampaign to give more access and the ability to run and understand the numbers as I was reaching out to my customers. It has helped me increase my presence and conversations in sales. I was given a gift card for completing the review

The Only Email Software You Need

I love using active campaign for all my businesses. I can have ONE account & run the email marketing for 3 business, 5 employees & have it all centrally located!

We switched to ActiveCampaign from…

We switched to ActiveCampaign from Mailchimp and were very excited about the level of features ActiveCampaign provided. We have had a few bumps in the road in learning the new technology but their customer service has been quick to return our call or email and giving guidance as to how to resolve the issues we have experienced.

Awesome platform!

Awesome platform!Only option for email marketing. We are using AC for almost three years already :D

Horrendous

Horrendous. We need to cancel our account because of redundencies in our marketing stack... And boy... do they want to keep charging us for their service!There is no way to cancel in the platform... the options appear to be there, but all related functionality is broken... We've tried emailing... 11 days later, and no response...We've tried contacted the support team via chat... it says they are offline...I'm currently sitting on hold... listening to the same generic tones on a loop... no ...

Very good solution for marketing campaigns.

What do you like best? VERY easy to use. We would occasionally struggle to create well designed emails that would look good on mobile and across various email viewers and Active Campaign made it easy. What do you dislike? A bit pricey for the number of contacts we maintain but we do save a ton of time on how quickly we can configure and send an campaign out. What problems are you solving with the product? What benefits have you realized? ActiveCampaign has allowed us to get ...

Good fit for Fitness Business

What do you like best? I love how easy it is to set up automations and send out emails to your list. What do you dislike? The only thing that I dislike is the SMS feature. You can send out SMS but to respond you have to manually check and the process is quite cumbersome. Recommendations to others considering the product: You should just do it and you will not regret it. What problems are you solving with the product? What benefits have you realized? We are keeping ...