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9.8

SpotScore

ActiveCampaign - Marketing Automation Software

ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Streamline your marketing efforts and see results.

4.66

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Starts from $15 / Month when billed annually, ~1,000 contacts ($19/mo billed monthly)

ActiveCampaign Reviews & Ratings

4.66

Excellent

Based on 1826 ratings & 1887 reviews

Are you using ActiveCampaign?

Rating Distribution

Excellent

(1535)

Very Good

(287)

Good

(32)

Poor

(12)

Terrible

(21)

Spotsaas Editor’s POV

ActiveCampaign is a solid choice for email marketing and marketing automation, with strong automation capabilities, list segmentation, and integrations with Zapier and Calendly. The automation builder lets you create personalized workflows without coding. Support is responsive—the team offers screen-sharing sessions and video guides when you get stuck. Before ...Read more

ActiveCampaign pros and cons

  • Customer support is responsive, knowledgeable, and often goes beyond standard troubleshooting.

  • Clean platform accessible even for non-technical users.

  • Automation includes a visual builder for creating workflows and personalized email sequences.

  • Reliable performance with minimal downtime reported by long-term users.

  • New users face a learning curve that requires time to understand the platform's full feature set.

  • Automation and campaign workflows can feel overwhelming without prior training or support.

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Showing 871-880 out of 1887

ES

Executive Sponsor in Management Consulting

09/02/20

4.5 out of 5

Best email marketing / automation system I've used

What do you like best? The automations are easy to create, with loads of different triggers that can be used to tightly tailor how you respond to people. The activity reporting is clear and gives great insights into who's doing what when. I also really like having a CRM Deal system as part of the package - it means everything is in one place. It also integrates well with outlook. What do you dislike? Emails sent from Outlook only get shown on the customer's contact ...

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NR

Nate R

09/02/20

5 out of 5

Fast support & Easy to use

What do you like best? I like how simple & easy it is to set up emails & use the service. Based off experiences in the past with similar services like Mailchimp, getting E-mails campaigns set up was dreadful. With Active Campaign, the interface is much more user friendly & easy to navigate. What do you dislike? There's not much to complain about for the past 6 months or so I've been using ActiveCampaign. Whenever I'm stuck or need help with something, support is usually really ...

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JM

Jill M

09/02/20

4.5 out of 5

My Go-To Email Management Tool

What do you like best? Very robust for the price point. Integrates with all the web development tools I use. What do you dislike? It can be a bit buggy. The larger the automation the slower it runs. Recommendations to others considering the product: AC is still the best email tool on the market. What problems are you solving with the product? What benefits have you realized? I've built some amazing automation fundraising campaigns. I'm also able to export and import ...

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UI

User in Marketing and Advertising

09/02/20

4.5 out of 5

Simple, Powerful, Worth it

What do you like best? It has all the things my business needs to get automated. What do you dislike? I believe its the least known tool out of all the ones out there. It took trying other platforms before finding out about active campaign. What problems are you solving with the product? What benefits have you realized? Make my business automated has helped me solve the problem of time.

JW

Julie W

09/02/20

4.5 out of 5

Great customer service, so easy to use!

What do you like best? So easy to set up campaigns and multiple different customer lists. It's all very self-intuitive. The customer support from the active campaign team is always so fast and helpful! They're always very nice What do you dislike? I do wish it was possible to add attachments to a campaign for internal communications. Using third party programs such as drop dox, google drive etc does work as an alternative though. What problems are you solving with the ...

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DN

Dan N

09/02/20

4.5 out of 5

Great automation. Super easy to use. Value greatly exceeds cost.

What do you like best? Really easy to setup. The automation really improved our onboarding process. What do you dislike? There is nothing specific that I dislike. What problems are you solving with the product? What benefits have you realized? Marketing and onboarding.

CI

Carlos Iñigo Ugalde

09/02/20

5 out of 5

Facil de usar

Me gusta mucho active campaing ya que me facilita mucho la entrega de correos , hay muchos tutoriales gratuitos en youtube para sacarle el maximo provecho.

MR

Marvin R

09/02/20

5 out of 5

Definitely the BEST Tool VS. Competitors Hands Down!

What do you like best? - Easy Of Use - Very User Friendly - Effective & Reliable - Automation is Simple to Setup - Email Deliverability is Great What do you dislike? - Website is a Bit Slow Sometimes - Nothing Major So Far Recommendations to others considering the product: Stop wasting time using other services. You can't go wrong with ActiveCampaign What problems are you solving with the product? What benefits have you realized? I was looking for a ...

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AI

Administrator in Financial Services

09/02/20

5 out of 5

Great Product, would definitely recommend

What do you like best? - Great and competitive pricing. - Easy to use. - Good customer support. - Easy to set up email automations. - Love the templates and options available. What do you dislike? It's actually perfect for what I was looking for. Would be nice to be able to pause for 2-3 months but this feature doesn't seem to be available. Recommendations to others considering the product: Easy to set up email automations. If you do not have remarketing team ...

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RB

Roberto B

09/02/20

5 out of 5

Fantastico!

What do you like best? Sono quasi 10 anni che uso AC e l'ho consigliato a tutti! E' uno strumento che mi ha cambiato la vita professionale facendomi liberare un sacco di tempo. Senza una strategia pratica lo "strumento" serve a poco, ma senza AC la strategia NON diventa pratica! Grazie AC What do you dislike? Per ora anche le piccole difettosità sono sempre state risolte velocemente senza problemi. What problems are you solving with the product? What benefits have ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].