ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Fantastic

What do you like best? Easy to learn. Fantastic features. Great customer service. Highly recommend What do you dislike? Pricing for small business and a small mailing list. And not able to pause the account if you need to take a break. More integrations with some other applications, rather than through Zapier would be beneficial. Recommendations to others considering the product: Try it. It is a great easy tool to learn, and you can learn yourself rather than hiring an ...

Our primary recommendation for Marketing Automation

What do you like best? Dynamic Tagging and power to use it in the WordPress environment with WPFusion and LaunchFlows What do you dislike? Thusfar I have found nothing to dislike. Recommendations to others considering the product: Consider using it for your WordPress membership sites What problems are you solving with the product? What benefits have you realized? WordPress Marketing Automation allows us to create custom journeys for site visitors, membership, custom ...

I love ActiveCampaign - they get it

I love ActiveCampaign. Have been using it for 3 years now.I’ve worked with various different platforms while setting them up for other clients and ActiveCampaign simply takes the spot. They get it. Great for whether you’re a beginner and a small business owner or aiming higher, and it will support you during your growth. But not only that, it will help you grow by showing you the metrics you need to know. It makes it so much easier to see how does your audience interact with your content ...

Very easy to set up and use

What do you like best? that is easy to set and use and it is very user friendly. It also integrates with most other softwares that I use such as Leadpages. What do you dislike? No real downside. I haven't encountered any problem with active campaign. What problems are you solving with the product? What benefits have you realized? building my email list and sending out my newsletter for my email marketing.

I can not recommend Active Campaign…

I can not recommend Active Campaign enough. I made the switch from ConvertKit about 4 months back and never once regretted it. Sooo many options, so much power. I’ve sent multiple of my own clients to them as well. It’s the best!

Nothing comes close

What do you like best? I like that we can easily create automations for our tags and lists. They've also just introduced landing pages which I'm super excited about. What do you dislike? For some reason, on Outlook the sender email is an active campaign email address with "on behalf of" underneath. Recommendations to others considering the product: Do it! What problems are you solving with the product? What benefits have you realized? Nurturing our lead database.

Superb, especially for newcomers

Being new to CRM and marketing, the service has been first class, with nothing too much trouble, even with something simple.Best customer service I have had for quite some time.

More than just list management

What do you like best? I’ve been using Active Campaign for quite some time. Over the, more years than I care to mention, I have used all the major list management providers. Active Campaign offers so much more... the user interface is intuitive, the automation is superb and segmentation is easy. What do you dislike? For the faint at heart the user dashboard can be a wee bit daunting. But, their wizard offers an easy to follow route through all the key elements of setting everything ...

Changed everything and I'm glad for hired help

What do you like best? I think the two things I love the most are 1) seeing the data back about the relationship we are building with our audience (engagement) and being able to track shifts we make in how we communicate and 2) utilizing automations for communication threads with current paying clients. What do you dislike? If you've never done any email marketing before (me) it's not super intuitive. I haven't used many of the features because it's so robust. I'm grateful the data ...

Userfriendly and a great customerservice!

I'm very happy with Active Campaign because it is easy to use.Whenever there is something I can not figure out I search for a video's to help me. If I still cannot figure it out there is a very acurate and friendly helpdesk just one e-mail away. Did use that option also multiple times with a variety of questions.With other helpdesks my experience is that I often feel stupid or they make you feel stupid. Not even once I had that feeling with the people at this helpdesk. Ever friendly, ...