ActiveCampaign Reviews in June 2026: User Ratings, Pros & Cons

Easy to use and feature-rich

What do you like best? ActiveCampaign has lots of useful features, it's reliable, support and training documentation is great. The user interface is simplistic and so easy to navigate. They offer plenty of integrations and the software is still developing. What do you dislike? Some pages load a bit slowly and some of the things are not where you'd expect to find them. Support is sometimes a bit slow. But overall it's great software. What problems are you solving with the ...

Great Customer Service

What do you like best? I liked the great customer service, and the help I received in a personal phone call when I needed to make a decision about which plan to choose. What do you dislike? I found out a few emails I sent didn't make it to their destination. Recommendations to others considering the product: It's a great platform at a much better price than other platforms I've used. Much easier to learn how to use it as well. What problems are you solving with the ...

Great for small business

What do you like best? Extremelt user-friendly and the support from the team is great! What do you dislike? Nothing really. Although it can be tricky sometimes to navigate your way through automations Recommendations to others considering the product: Watch tutorials! It can be a bit overwhelming at times What problems are you solving with the product? What benefits have you realized? Email marketing and trying to reach more people. I love how easy it is to ...

Still trying to figure it all out

What do you like best? ease of sending stuff to the mailing list. I know there are other capabilities i have not yet explored. What do you dislike? there is a lot to learn, explore and understand and my time is limited. Recommendations to others considering the product: I need to spend more time trying to learn it. What problems are you solving with the product? What benefits have you realized? Getting messages out quickly. THis is a good way to track communications

Great service but abit over budget

What do you like best? Easy use and friendly surface to go around What do you dislike? The price and also abit complicated to create a sequence Recommendations to others considering the product: It's a great feature and I would strongly recommend it if you also equip yourself with the tool on how to optimize AC What problems are you solving with the product? What benefits have you realized? Email to my list

Prix élevé et service inutilisable

J’ai rejoint active campaign depuis 8 jours.Certains mails sont indiqués comme envoyés mais ne sont jamais délivrés.Les automations basiques ne fonctionnent pas .Le support est assez lent . Il a confirmé le problème ... et réfléchit. Pas de solution à ce jour.Toutes mes opérations commerciales et de communication sont à l’arrêt depuis 8 jours.Malgré le fait que l’outil soit inutilisable et que le support technique le reconnaisse, actif campaign ne donne pas suite pour le moment à ma demande ...

The best automation software to start or grow.

What do you like best? Active Campaign is able to be as simple as you need but grow as your company grows. As a business owner, it is great knowing that as the complexity of our systems increases, Active Campaign can still work for us. The automation builder is one of the best I've seen with the level of customization you can create within it. What do you dislike? I have run into very few issues. The biggest complaint I have had is as an agency owner, setting it up for ...

AC is my go-to email service provider for all my businesses

What do you like best? Integrations and ease of use. It’s got features that I actually use and that helps my business. What do you dislike? The automations tool is sometimes buggy (doesn’t run as intended), and the mobile app is not as fully featured. But I’m sure those things will be improved later on. Recommendations to others considering the product: Use this and stop the search for other email providers. Unless something better comes along, this one hits every item ...

Automation makes sales!

What do you like best? I love the automation features in Active Campaign once someone joins my list. Also the ability to create triggers if someone clicks on a link in an email it sends out another message. So many powerful tools to increase sales! What do you dislike? I wish the the Send Predictability option was included in my package without having to upgrade. Not everyone opens emails at the same time so it would be great if this was just a default option What ...

Great tool for email mktg and CRM

What do you like best? I like that it is a combination of CRM and email marketing. What do you dislike? The email templates are not very easy to use. Recommendations to others considering the product: Make sure you do a demo to make sure it's the right product for you. What problems are you solving with the product? What benefits have you realized? Vast amount of actionable data that helps me grow my business.