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9.8

Spot Score

ActiveCampaign - Marketing Automation Software

ActiveCampaign Reviews in June 2026: User Ratings, Pros & Cons

Streamline your marketing efforts and see results.

4.5

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Starts from $29 / User / Month

ActiveCampaign Reviews & Ratings

4.5

Very Good

Based on 12031 ratings & 1887 reviews

Rating Distribution

Excellent

(1535)

Very Good

(287)

Good

(32)

Poor

(12)

Terible

(21)

Spotsaas Editor’s POV

ActiveCampaign shines as one of the leading platforms for email marketing and marketing automation, offering an impressive balance of functionality, ease of use, and stellar customer support. Its comprehensive range of features, including robust automation capabilities, effective list segmentation tools, and seamless integrations with programs like Zapier and ...Read more

ActiveCampaign pros and cons

  • Exceptional customer support with responsive, knowledgeable, and patient assistance, often going above and beyond to resolve issues.

  • User-friendly platform with intuitive tools, making it accessible even for beginners or non-technical users.

  • Robust automation capabilities, including a visual builder to create workflows and personalized email sequences easily.

  • Reliable and stable performance with minimal or no downtime reported by long-term users.

  • The steep learning curve for new users, requiring time and effort to fully understand the platform’s features.

  • Automation and campaign workflows can feel overwhelming without prior training or support.

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Showing 21-30 out of 1887

JS

Jeppe Søgaard Larsen

03/19/24

5 out of 5

Great product and support!

Date of experience: March 20, 2024

A

alisum

03/19/24

5 out of 5

Best EMS I have worked with!

Have been using AC for years now. Wouldn't change it for the world! We can customize it as we want, and the AC customer service is topnotch. Never had a complaint about anything really. Which says a lot in the online marketing world.

A

alisum

03/19/24

5 out of 5

Best EMS I have worked with!

Have been using AC for years now. Wouldn't change it for the world! We can customize it as we want, and the AC customer service is topnotch. Never had a complaint about anything really. Which says a lot in the online marketing world.

JS

Jeppe Søgaard Larsen

03/19/24

5 out of 5

Great product and support!

Date of experience: March 20, 2024

MS

Meagan Schultz

03/17/24

5 out of 5

Top Notch Customer Service

Top Notch Customer Service! I'm continually impressed with the quick and helpful customer service from Active Campaign. Their chat function is fantastic and I almost always get my questions answered immediately. They are able to show helpful videos that guide me through my dilemma (and I am a total tech novice, so I have lots of dilemmas) - but they are logically and usually easily fixed.

MS

Meagan Schultz

03/17/24

5 out of 5

Top Notch Customer Service

Top Notch Customer Service! I'm continually impressed with the quick and helpful customer service from Active Campaign. Their chat function is fantastic and I almost always get my questions answered immediately. They are able to show helpful videos that guide me through my dilemma (and I am a total tech novice, so I have lots of dilemmas) - but they are logically and usually easily fixed.

A

Abhik

03/14/24

5 out of 5

Active Campaign is the gold standard

Active Campaign is simply the gold standard for email marketing and CRM. Support is excellent and you're likely to use only some of what they offer as they offer so much. highest recommendation.

A

Abhik

03/14/24

5 out of 5

Active Campaign is the gold standard

Active Campaign is simply the gold standard for email marketing and CRM. Support is excellent and you're likely to use only some of what they offer as they offer so much. highest recommendation.

KB

Kisha Brown

03/12/24

5 out of 5

Absolutely best customer service

Absolutely best customer service, prompt attention, professional, and knowledgable about the platform.

KB

Kisha Brown

03/12/24

5 out of 5

Absolutely best customer service

Absolutely best customer service, prompt attention, professional, and knowledgable about the platform.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].