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9.8

SpotScore

ActiveCampaign - Marketing Automation Software

ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Streamline your marketing efforts and see results.

4.66

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Starts from $15 / Month when billed annually, ~1,000 contacts ($19/mo billed monthly)

ActiveCampaign Reviews & Ratings

4.66

Excellent

Based on 1826 ratings & 1887 reviews

Are you using ActiveCampaign?

Rating Distribution

Excellent

(1535)

Very Good

(287)

Good

(32)

Poor

(12)

Terrible

(21)

Spotsaas Editor’s POV

ActiveCampaign is a solid choice for email marketing and marketing automation, with strong automation capabilities, list segmentation, and integrations with Zapier and Calendly. The automation builder lets you create personalized workflows without coding. Support is responsive—the team offers screen-sharing sessions and video guides when you get stuck. Before ...Read more

ActiveCampaign pros and cons

  • Customer support is responsive, knowledgeable, and often goes beyond standard troubleshooting.

  • Clean platform accessible even for non-technical users.

  • Automation includes a visual builder for creating workflows and personalized email sequences.

  • Reliable performance with minimal downtime reported by long-term users.

  • New users face a learning curve that requires time to understand the platform's full feature set.

  • Automation and campaign workflows can feel overwhelming without prior training or support.

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Showing 21-30 out of 1887

JS

Jeppe Søgaard Larsen

03/19/24

5 out of 5

Great product and support!

Date of experience: March 20, 2024

A

alisum

03/19/24

5 out of 5

Best EMS I have worked with!

Have been using AC for years now. Wouldn't change it for the world! We can customize it as we want, and the AC customer service is topnotch. Never had a complaint about anything really. Which says a lot in the online marketing world.

A

alisum

03/19/24

5 out of 5

Best EMS I have worked with!

Have been using AC for years now. Wouldn't change it for the world! We can customize it as we want, and the AC customer service is topnotch. Never had a complaint about anything really. Which says a lot in the online marketing world.

JS

Jeppe Søgaard Larsen

03/19/24

5 out of 5

Great product and support!

Date of experience: March 20, 2024

MS

Meagan Schultz

03/17/24

5 out of 5

Top Notch Customer Service

Top Notch Customer Service! I'm continually impressed with the quick and helpful customer service from Active Campaign. Their chat function is fantastic and I almost always get my questions answered immediately. They are able to show helpful videos that guide me through my dilemma (and I am a total tech novice, so I have lots of dilemmas) - but they are logically and usually easily fixed.

MS

Meagan Schultz

03/17/24

5 out of 5

Top Notch Customer Service

Top Notch Customer Service! I'm continually impressed with the quick and helpful customer service from Active Campaign. Their chat function is fantastic and I almost always get my questions answered immediately. They are able to show helpful videos that guide me through my dilemma (and I am a total tech novice, so I have lots of dilemmas) - but they are logically and usually easily fixed.

A

Abhik

03/14/24

5 out of 5

Active Campaign is the gold standard

Active Campaign is simply the gold standard for email marketing and CRM. Support is excellent and you're likely to use only some of what they offer as they offer so much. highest recommendation.

A

Abhik

03/14/24

5 out of 5

Active Campaign is the gold standard

Active Campaign is simply the gold standard for email marketing and CRM. Support is excellent and you're likely to use only some of what they offer as they offer so much. highest recommendation.

KB

Kisha Brown

03/12/24

5 out of 5

Absolutely best customer service

Absolutely best customer service, prompt attention, professional, and knowledgable about the platform.

KB

Kisha Brown

03/12/24

5 out of 5

Absolutely best customer service

Absolutely best customer service, prompt attention, professional, and knowledgable about the platform.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].