9.8
SpotScore
ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons
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Starts from $15 / Month when billed annually, ~1,000 contacts ($19/mo billed monthly)
ActiveCampaign Reviews & Ratings
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Spotsaas Editor’s POV
ActiveCampaign is a solid choice for email marketing and marketing automation, with strong automation capabilities, list segmentation, and integrations with Zapier and Calendly. The automation builder lets you create personalized workflows without coding. Support is responsive—the team offers screen-sharing sessions and video guides when you get stuck. Before ...Read more
ActiveCampaign pros and cons
Customer support is responsive, knowledgeable, and often goes beyond standard troubleshooting.
Clean platform accessible even for non-technical users.
Automation includes a visual builder for creating workflows and personalized email sequences.
Reliable performance with minimal downtime reported by long-term users.
New users face a learning curve that requires time to understand the platform's full feature set.
Automation and campaign workflows can feel overwhelming without prior training or support.
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Showing 11-20 out of 1887
ZB
Zelle B
04/24/24
The customer support was really patient…
The customer support was really patient and helpful with me. I am very new to activecampaign buy Bridget's assistance really helped me.
AP
Ann Pauley Massage CE Provider
04/22/24
Easy to navigate and use
Date of experience: April 22, 2024
MT
Michael T
04/19/24
Great for our wedding venue
We use ActiveCampaign for our wedding venue for pre-sale marketing and post-sale operations. It's been extremely beneficial for us. We have many automations that are easy to build out with their interface and integrate with the software we use (Zapier, Salesmessage, and Calendly). The "Deals" section makes it easy to track our pipeline and add notes and info to leads. It's always been very reliable - I don't think there's ever been downtime in the past 1.5 years we've been using it.
M
Morgane
04/17/24
Super reactive support 🚀
The support is always top notch to help you with any of your issue. They're fully dedicated and even if you feel overwhelmed because of your issue, their happy vibe will help you relax (really). I want support agents like this everywhere!
CM
Claudia Mican
04/12/24
Automations and the evidence of my…
Automations and the evidence of my contacts, also the rate of e-mails reader
AW
Arpit Ward
04/08/24
Best Email Marketing Automation Software
As a small business owner, I've tried several email marketing and marketing automation platforms over the years, but ActiveCampaign has truly stood out as one of the best. With its robust set of features, user-friendly interface, and excellent customer support, ActiveCampaign has become an invaluable tool in my marketing arsenal. One of the things I love most about ActiveCampaign is the depth of its automation capabilities. The visual automation builder makes it easy to create complex ...
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K
Kelsey
04/07/24
The platform is extremely customizable…
The platform is extremely customizable and easy to use. If you can't figure something out, they will have resources online to help. Their online chat is helpful too!
NK
Nancy Keen
03/31/24
Cannot thank you enough!
I am so happy with the support at Active Campaign! Randy was so patient and helpful. I am a complete technophobe and had no idea what was needing to be done. The videos made no sense to me, and he was able to help me each time there was a problem. Between Randy and my web hoster the problem was solved. Randy could have got frustrated or just told me to watch videos, but he didn't, he took the time to make sure I was able to tell my webhoster what the problem was so that I could get ...
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FV
Frau V
03/24/24
Im very happy with the service
Im very happy with the service - my emails deliverability is very good. Good analytical tools to find out how the emails are doing. I love the feature that allows a campaign to be resent to people who havent opened it yet. They are many more feature I dont use but Im happy that I can design landing pages, forms and link it to an automated sequence (for my lead magnets for exemple)
AK
Alisa Keall-Grant
03/20/24
Awesome customer service
Had a tricky question about one of my automations, and the customer service team responded quickly, identified what wasn't working for me, and gave me super clear instructions on how to rectify the issue. Very pleased with the response, thanks team!
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].