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9.8

SpotScore

ActiveCampaign - Marketing Automation Software

ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Streamline your marketing efforts and see results.

4.66

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Starts from $15 / Month when billed annually, ~1,000 contacts ($19/mo billed monthly)

ActiveCampaign Reviews & Ratings

4.66

Excellent

Based on 1826 ratings & 1887 reviews

Are you using ActiveCampaign?

Rating Distribution

Excellent

(1535)

Very Good

(287)

Good

(32)

Poor

(12)

Terrible

(21)

Spotsaas Editor’s POV

ActiveCampaign is a solid choice for email marketing and marketing automation, with strong automation capabilities, list segmentation, and integrations with Zapier and Calendly. The automation builder lets you create personalized workflows without coding. Support is responsive—the team offers screen-sharing sessions and video guides when you get stuck. Before ...Read more

ActiveCampaign pros and cons

  • Customer support is responsive, knowledgeable, and often goes beyond standard troubleshooting.

  • Clean platform accessible even for non-technical users.

  • Automation includes a visual builder for creating workflows and personalized email sequences.

  • Reliable performance with minimal downtime reported by long-term users.

  • New users face a learning curve that requires time to understand the platform's full feature set.

  • Automation and campaign workflows can feel overwhelming without prior training or support.

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Showing 31-40 out of 1887

LR

Licia Rester

03/11/24

5 out of 5

Steve L

Steve L. with the Active Campaign Help Desk was amazing! He was patient, friendly, and knowledgable. He went out of his way to support me in getting a very tricky issue resolved. Whatsmore, he took the iniative to check into the part of the issue still pending from another company that was impacting my AC account on his own, and reached out to me with an invitation and instructions on how to resolve it. I wish ALL customer service agents were half as helpful and dedicated to excellence as ...

Read more

R

Rodrigo

03/11/24

5 out of 5

Amazing product with tons of new…

Amazing product with tons of new features added regularly. The support team have also been a dream to work with, love that they can facilitate a screen share call to help if needed!

R

Rodrigo

03/11/24

5 out of 5

Amazing product with tons of new…

Amazing product with tons of new features added regularly. The support team have also been a dream to work with, love that they can facilitate a screen share call to help if needed!

LR

Licia Rester

03/11/24

5 out of 5

Steve L

Steve L. with the Active Campaign Help Desk was amazing! He was patient, friendly, and knowledgable. He went out of his way to support me in getting a very tricky issue resolved. Whatsmore, he took the iniative to check into the part of the issue still pending from another company that was impacting my AC account on his own, and reached out to me with an invitation and instructions on how to resolve it. I wish ALL customer service agents were half as helpful and dedicated to excellence as ...

Read more

JS

Jodi Spasovski

03/10/24

5 out of 5

Fast response and resolution time

Fast response and resolution time! Amazing customer service provided, a fantastic experience working with Active Campaigns customer service team!

JS

Jodi Spasovski

03/10/24

5 out of 5

Fast response and resolution time

Fast response and resolution time! Amazing customer service provided, a fantastic experience working with Active Campaigns customer service team!

MM

Mr Mark Redman

03/08/24

5 out of 5

Great Marketing Tool and CRM

We have a used Active campaign for a few years to capture SaaS signups, newsletter signups and to create email sequences. Active campaign has done everything we have needed it to do and it works well. We also use their PostMarkApp email service for all our apps, which we can also highly recommend

MM

Mr Mark Redman

03/08/24

5 out of 5

Great Marketing Tool and CRM

We have a used Active campaign for a few years to capture SaaS signups, newsletter signups and to create email sequences. Active campaign has done everything we have needed it to do and it works well. We also use their PostMarkApp email service for all our apps, which we can also highly recommend

NG

Natalia Glinkina

03/07/24

5 out of 5

The functionality is outstanding. Great customer support

The functionality is outstanding. Great customer service, prompt and efficient! Really enjoyed my experience.

NG

Natalia Glinkina

03/07/24

5 out of 5

The functionality is outstanding. Great customer support

The functionality is outstanding. Great customer service, prompt and efficient! Really enjoyed my experience.

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].