ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Fantastic CRM. Great support. Great tutorials. I’ve tried a few and this beats the market leader!

What do you like best? The ease of use and intuitive layout. The automation builder is really simple, as are most of the controls. The pricing is also at a good point. Support are really quick to respond and the half hour sessions are incredibly valuable for teaching you hands on best practice. What do you dislike? Not having more UK time zone employees to get a quick answer from. Recommendations to others considering the product Whilst the plus package is more expensive if your ...

Marketing Automation for the People!

What do you like best? There are two things about ActiveCampaign that have made me not only a user but an evangelist. First is the value that the platform provides. There is a rainbow of features for a very reasonable cost. The feature set that is most impressive is the ability to customize marketing automations. The infinite level of customization possible is the #2 reason I use and recommend ActiveCampaign to my clients. What do you dislike? I feel that the CRM has room for ...

I like ActiveCampaign better than the other services I've tried!

What do you like best? I like the user interface and how simple everything is. I've used MailChimp, Pardot, Aweber and ConvertKit in the past and ActiveCampaign is my favorite by far. What do you dislike? I've only used the service for a ~2 months, so nothing comes to mind at the moment. Recommendations to others considering the product I would try it out to see if you like it. I compared several products (Aweber, ConvertKit, Mailchimp and liked ActiveCampaign the best after ...

They'll cripple your company at a moments notice…

This is the most frustrating company ever. They will cripple your business at a moments notice and not even have dialogue with you. They suspended my account even though all contacts had opt-in. By suspending an accounts means all automation stops, all campaigns stop, no more forms completed so weeks of work just get written off without a care in the world. When you question anything they don't answer, I sent the CEO a message via LinkedIn and he didn't reply...my guess is I'm to small to ...

Clutter free layout, simple + easy to use, yet robust features

What do you like best? I love the functionality and ease of use. I am a techy person but you don’t need to be to use the product. I set my clients up on it all the time- if only I would use the affiliate link 😂Most of my clients are not tech savvy at all but have no problem using the site. Uncluttered visually as well. Love the ease of the drag and drop functionality of automations. So many great features and options for every email marketing need. You can’t go wrong! I have 3 businesses ...

I've used them all... AC is My favourite Marketing Automation Tool

What do you like best? I love how user friendly the platform is. I love how easy they make it for companies of any size to get started. The ease of use means that companies are accessing more available features for their investment. The difficult to use (and often very expensive alternative platforms usually results in people getting lost and not using it for all of its capabilities. I LOVE the API, the e-commerce deep integration and the event tracking. I love the support and the active ...

Offers awesome features

PROS & CONS What are the best aspects of this product? I can name two outstanding features: One is Tagging which makes it easy to segment your lists and transforms into you an effective marketer. Plus, you can count and pay a contact only once, even if they have a place on different lists. The second is the visual Campaign Creator feature which helps you to view your work flow. What aspects are problematic or could work better? My main grouse is the CRM feature is not available in ...

A full featured email marketing and CRM solution

What do you like best? The ability to create easily automations for any type of scenario. What do you dislike? The lack of support for content hosting. All assets/photos that are used on newsletters are not hosted on Active Campaign. Recommendations to others considering the product By using Active Campaign you can cover any type of email marketing campaigns and strategies as well as handle your CRM needs. What business problems are you solving with the product? What benefits ...

Great way to automate email related things that help businesses

What do you like best? I especially like the possibility to automate so many things, like asking for feedback from product buyers and sending follow up emails after someone shows interest in some product or service. What do you dislike? It may take some time to get familiar with all the options available. Although I think taking time for getting familiar with Active Campaign is a good investment of time since it helps so much! What business problems are you solving with the product? ...

Provides all that I need

PROS & CONS What are the best aspects of this product? I’ve used many CRM packages and I declare ActiveCampaign as the best among the lot. I started with Aweber, but it lacked simple segmenting and tagging. Then I moved to Infusionsoft, but its user interface was poor. After I started using ActiveCampaign, I knew it was the perfect app for me. The dashboard shows me all the important details at a glance when I log in. A great feature is the visual workflow for automations. The drag and ...