ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Competitive Prices, Great Product, Many Entry Points

What do you like best? You can craft beautiful emails and do detailed automation. Can do nearly everything Drip can, but pay less. What do you dislike? I really have yet to have any complaints. What business problems are you solving with the product? What benefits have you realized? Delivering an online course and weekly newsletter. This allows us to drip content to keep people engaged!

Get it for the marketing automation. There are better email services.

What do you like best? The ability to easily created automated campaigns and sequences was the main attraction for getting this software. It also has integrations with just about every other product in our software marketing stack so it was a no brainer for us to use in our agency. Price lower than mailchimp Features better than most (all? marketing & automation suites Good UI White labeling (if you're into that Excellent support The list goes on and on... What do you dislike? As ...

Poor service execution and customer support

What do you like best? We liked how the service was in the beginning but over time the service has been degraded and support has been horrible. What do you dislike? The support is extremely bad and there is never an estimated ETA provided for different issues that stems up all the time in the system. Furthermore different constraints are put on during the service period such as send limitations, contact delete limitations etc.. Things break which makes the service unusable while the ...

Great Product Poor Support

What do you like best? Active Campaign is one of the better email marketing platforms out there. I have been using it for three years now. What do you dislike? Their support is terrible. It takes days sometimes to get a response to a ticket and many times the response does not solve or answer the question. Recommendations to others considering the product Be prepared for slow to no support. What business problems are you solving with the product? What benefits have you realized? ...

Great tool and simple UI

What do you like best? Great drip campaign automation features and the recent updates are awesome. What do you dislike? Don't like how rigid the email creation tool is. Recommendations to others considering the product it's not super user friendly but they've come along way. What business problems are you solving with the product? What benefits have you realized? I like the drip campaign automation, makes it easier to segregate leads and target clients by specific need

Hands Down

What do you like best? I love the email automation, it's really a solution that makes a difference in my business to help reach the right audience at the right time. I also do had a great experience onboarding, the customer service really insured I learned about the tool and a success expert tailore training and onboarding to my specific needs. What do you dislike? I would love for there to be a free plan for the first 250 contacts to get you stated instead of the 15 day trial. This ...

Amazing Experience

What do you like best? Ability to organize, automate, and create What do you dislike? Nothing, the transition team was so helpful What business problems are you solving with the product? What benefits have you realized? Client follow up, tracking, automation, deals, campaigns, forms, live chat. It has allowed me to be more organized and tactical. Much better use of my time and better response from clients.

Best marketing automation software out there

What do you like best? Easy to use and if you don't find it easy, never fear! Their customer support is amazing, they really go all-out to make sure you're comfortable using their product. Automations are VISUAL - this was a must-have for me, you can literally see the automation workflow and this makes creating automations very easy. Drag and drop email design. I had a miserable experience with another email marketing app that loved HTML and Liquid. I hated that app. I lvoe Active ...

ActiveCampaign advertising campaign promoter

What do you like best? In this tool you can find easy access. Because it allows a truthful and efficient connection in relation to chat, taking advantage of the advantage of time, obtaining optimal results. In relation to the value of this platform compared to other tools, it is more economical. In this same order of ideas, the team presents the advantages of allowing comments and suggestions about the product. In conclusion, the software allows to promote efficiently and ...

Great but tons of detail!

What do you like best? Active Campaign is great because you have so many options when it comes to how you want to set up your campaigns! What do you dislike? Sometimes you can get lost in the detail, because there are so many options you feel like its a little overwhelming. Recommendations to others considering the product Takes time to set up and work your way through all the options but 100% worth using this platform for all of your email marketing needs. What business problems ...