ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

ActiveCampaign provides the best CRM experience by a long shot

What do you like best? ActiveCampaign is flexible. It is built without assumptions that allows it to work with virtually any kind of email marketing campaign you could imagine. What do you dislike? I would love it if they had more robust forms or even if they provided the ability to create landing pages. Forced to use other services to provide this functionality. Recommendations to others considering the product: Try it out! Play with the automation builder for awhile and you'll be ...

Simply the best.

What do you like best? ActiveCampaign is user-friendly, intuitive, has excellent customer support, and is always innovating. Their platform gives me the support and tools I need to creatively address all our marketing needs. What do you dislike? I would like to see their chatbot feature become more developed in the future. Currently, I don't feel it can compete with other chatbot services on the market. However, the fact that they're even working toward developing their own version is ...

I have been trying to get active…

I have been trying to get active campaign to work for weeks now and they make you wait 35 mins for a chat support staff. They drop you chat several time and then they can’t the you get a support staff member who doesn’t know the system. They never solve any of the Problem. Chloe hasn’t bothered to get back to me to solve my problem and o am frustrated about how useless active campaign in following up. I can’t believe the poor level they offer. They are good wanting to up sale you yet don’t ...

Simplest and Best Solution

What do you like best? Designing a campaign template with Active Campaign isn't a fuss at all. I like how easy it is to set up and trigger automations. I am able to view the campaigns / automations received by the clients very easily. Packages are very affordable and prompt response from the support team whenever the team has any questions. Perfect for Small,Medium Enterprises! What do you dislike? The team has very little to complain. Although, can the contact lists be viewed in ...

Best quality / price ratio I found

What do you like best? There's really a lot of customisations options that let you adapt the flow of a mail sequence to different customers. Support team is very kind and doing their best to improve their services for their customers. They also offer free one on one calls to help you improve you lead generation and email content and tell you how to use ActiveCampaign in general. What do you dislike? I found the interface a bit confusing and overwhelming at first but you get used to ...

Great starting point for CRM and email campaign integration.

What do you like best? As a startup company, we needed a tool that covered as many of the CRM and email campaign bases as possible. What do you dislike? For beginners, it is still a very powerful platform so it can be a bit daunting at first. Recommendations to others considering the product: Bes to start with something that you can grow into. What problems are you solving with the product? What benefits have you realized? Getting organised with our sales deals and being able to ...

Best app quality and price for email marketing automation

What do you like best? I like the ease of use and the support team. What do you dislike? It's hard to see the visual of the email campaigns that have been sent. What problems are you solving with the product? What benefits have you realized? Making money while I sleep with marketing automation.

The best !

What do you like best? I love the simplicity and yet the amazing power of ActiveCampaign ! I think this platform is amazing for small businesses as for the biggest ones because it grows with my audience and needs, it's very simple to use as a beginner, really user friendly and a very solid tools with a lot of amazing functionalities for advanced people who wants to grow their lists, use automations, make beautiful and highly customized emails in a few minutes. What do you dislike? ...

ActiveCampaign - The Best Email Marketing Platform in 2019

What do you like best? Besides the affordable, and competitive pricing of ActiveCampaign some of the features I like best are all of the integrations you can do with 3rd party platforms like Click Funnels, and even on your own website. ActiveCampaign goes way beyond other similar email marketing services in terms of the capabilities of integrations, embedded surveys, advanced email sequences, and much more. What do you dislike? Honestly there is not much I dislike about ActiveCampaign. ...

The solution to our B2B needs

What do you like best? ActiveCampaign is simply highly intuitive. Our not especially IT savvy Business Development Managers use it in managing our sales partners located all around the world - and they find it terribly easy to use. It gives them what they need and they can manage their contacts with no issues at all. I especially like the very straightforward automations and it comes at a very fair price. What do you dislike? Not much really - this may be me but I haven't found a way ...