ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

all-inclusive marketing automation solution at an affordable price

What do you like best? Having the ability to create advanced automation tree structures along with the powerful integrations make this the best solution for the price. What do you dislike? I just wish they would provide the ability to use custom fonts within emails or at least make it easier for users to add custom fonts on our own. What problems are you solving with the product? What benefits have you realized? The ability to use a single platform in replace of multiple ...

Game Changer

What do you like best? The automation builder is amazing and such a powerful tool. What do you dislike? It can be complicated with so many moving parts to an automation that it takes some time to make sure everything is working properly. What problems are you solving with the product? What benefits have you realized? Huge time saving being able to automate tasks.

ActiveCampaign Rocks!

What do you like best? What I like best about ActiveCampaign is I can automate all of my follow up process. What do you dislike? Nothing at all it meets all of my needs! Recommendations to others considering the product: It's great! You'll be very happy you made the jump! What problems are you solving with the product? What benefits have you realized? I am able to automate a good bit of my follow up when it comes to sales. It has allowed me to look very involved in my ...

Easy to use and really helpful for sales and marketing!

What do you like best? Really impressed by Active Campaign's sales automation capabilities - it's so easy to see everything in one place: contacts, prospects, deals, leads, projects, campaigns. Makes sales and marketing really simple. Also, I use the Chrome browser extension, which keeps a record of all emails in the CRM - it makes it super easy to trace back through email threads when dealing with complex projects. Setting up email automations is really helpful for sign-ups to our ...

Cost-effective solution for marketing automation solutions!

What do you like best? The combination of price and features is by far the best in the industry. In addition, their support staff is ready and willing to help out. As their reputation grows (relatively new company), so will the online community support which also helps with it's use and integration. What do you dislike? The forms do not give a lot of customization features for non-coding professionals such as myself. What problems are you solving with the product? What benefits ...

So many possibilities

What do you like best? We love the fact that you can automate pretty much anything you can think of for both internal and external processes. Support are excellent and quick to respond and I loved attending one of their in person training sessions in my area. It was a great learning experience. I have already recommended it to friends of mine who are small business owners. What do you dislike? I can't think of anything that I particularly dislike. What problems are you solving ...

Great Product

What do you like best? I love the new pipeline options. I can’t wait until this gets completely integrated. What do you dislike? Downside is the pipeline aren’t yet able to be set up fully with automations. Recommendations to others considering the product: Take the plunge, it will only improve your business capability. What problems are you solving with the product? What benefits have you realized? Tracking productivity and leads

Works perfectly to follow up with our gym members

What do you like best? I like the simplicity of the software, its very straight forward and easy to set up What do you dislike? It can be challenging to stop a campaign Recommendations to others considering the product: get the trial and play with it, It is very easy to use and get set up and building our campaigns is super simple What problems are you solving with the product? What benefits have you realized? Follow up and client journey, it makes it really easy to ...

Best Tool for Email Marketing and Automation

What do you like best? Activecampaign has excellent customer support, automation, segmentation, web tracking, quick and easy email design templates, and easy to stay updated with all the contacts and their history. What do you dislike? Forms have limits like you can't have file attachment options on them for example if you want to create a Job Application form, you can't have the option to attach a resume. What problems are you solving with the product? What benefits have you ...

Love Active Campaign

What do you like best? AC is the best I have seen for email and campaign automation. Comprehensive functionality, clean UI, great performance, and advanced when you need it to be. What do you dislike? Nothing I have found yet. It's great in everyway. Recommendations to others considering the product: great software for email, campaigns, and automating messaging throughout your customer lifecycle. What problems are you solving with the product? What benefits have you ...