ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Amazing value and tools for your marketing

What do you like best? The ease of use, for the most part, is fab! You get started straight away, they keep things streamlined and focus on the top areas that a user would need. What do you dislike? You need to get your head around how the automation system works, there is a lot of detail! Recommendations to others considering the product: IF you are looking for advanced automation then you have found the right software. Take your time with it though as it's easy to get lost. ...

Amazing way to keep everything organized

What do you like best? organization is key! if you can't keep your customer base organized you will miss opportunities every time. Active Campaign keeps me on point! What do you dislike? It has not shown me a downside yet! This program is great! Recommendations to others considering the product: If you're not using it, you should! What problems are you solving with the product? What benefits have you realized? Easy to track customer opportunities with funnels in the ...

The best email marketing platform!

What do you like best? very intuitive and easy to use. The automations and conditions you can use are amazing. What do you dislike? I actually can't think of anything I do not like. Recommendations to others considering the product: I highly recommend What problems are you solving with the product? What benefits have you realized? Activecampaign allows me to get my message out to my audience with no friction

Great tool for converting marketing to sales

What do you like best? dashboards and task orientated functions What do you dislike? I don't like how the same client is in multiple deals. There are repeated records and confused the data when in reality there is only one client. The clients could be merged. What problems are you solving with the product? What benefits have you realized? Converting leads into sales

Onboarding process

What do you like best? The service I received was incredibly helpful. I had someone take me through the entire onboarding process which has made me a lot more confident in using the Active Campaign. What do you dislike? It's a bit complex at first. But their support made it really easy. Recommendations to others considering the product: I highly recommend this product if you are planning on growing a large scale company. The features you'll be able to use to better know your ...

Former Mailchimp user -- LOVING ActiveCampaign!!

What do you like best? I was with Mailchimp for YEARS and knew that because of their limitations, I was losing money for my coaching business. When I looked into switching, we researched both ActiveCampaign and ConvertKit before landing on ActiveCampaign. Here's why we went with AC: + more segmenting functionality + better-looking emails + tons of functionality around tags, segmenting, and various autoresponder options I've been using AC for a few weeks so far, and my ...

Former Infusionsoft user - I love Active Campaign

What do you like best? I love the cost effectiveness and the ability to build a "stack" based on what I need. When I used Infusionsoft I had to pay a tremendous amount of money for the all in one software. It meant that our marketing dollars when into the software and not into driving leads. Slack is great because you pay a lot lots and figure out what apps you need to make the software work for you What do you dislike? It's always hard to learn new software - but they offer a ton ...

The best Email Marketing Software

What do you like best? ActiveCampaign offers so many tools that allow me automate my email marketing, AC is incredibly versatile with complete field customisation and an amazing drag and drop automation builder. The automation map look is very intuitive! What do you dislike? I have only been using for about 6 weeks but cannot say I have found anything i dislike about ActiveCampaign. What problems are you solving with the product? What benefits have you realized? 1. automating ...

Excellent campaigns that keep me close to customers.

What do you like best? I like that it provides many tutorials and excellent support, so it is always easy to make the software do what you want. In addition to the use of pipes for the potential clients and even until a client's project has been completed, it has been one of the best features since I used Active Campaign. On the other hand, with Active Campaign, I can fully report all the key metrics I need, using the advanced reporting functionality. It makes it simple to click and drag ...

Active Campaign Is the Best!

What do you like best? Active Campaign is easy to setup and use. Once you have established your template using an RSS feed, it automatically sends out your email to your address list. The only care and maintenance required is adding new addresses to the list. What do you dislike? There are so many capabilities available that I have not explored. All that I am using Active Campaign for is announcing new podcast episodes to my contact list. I may get around to using the other features ...