ActiveCampaign Reviews in August 2026: User Ratings, Pros & Cons

Best one we've used yet

What do you like best? On all the points that matter the most for us, activecampaign was a superior platform than any other we've used so far. Really good and fast support, great deliver and easy to use. We have just grasped the platform functionalities but are very excited to continue expanding and maturing to achieve better results What do you dislike? We have encountered a little dificulty with the drag & drop campaign design creator tool, could be a little more well rounded, it ...

Email marketing and automations...not quite a crm

What do you like best? Automations and email marketing are what differentiates them What do you dislike? Their customer servicr used to be top notch - personal calls and training - now it's very limited group calls. They talk a lot about personalization and are not living up to it in their service anymore What problems are you solving with the product? What benefits have you realized? We used AC to promote our festival and raise funds for artificial ventilators to fight ...

Great Product With Great Service

What do you like best? I liked the number of tools available for customers like me. What do you dislike? I would like there to be more advanced duplication, editing tools within the automations section. What problems are you solving with the product? What benefits have you realized? The software helps me to contact my customers with efficiency

The best mailing list software out there!

What do you like best? I love their drag and drop builder for automations. It's really easy to duplicate emails, automations and create templates which saves you loads of time. I've been using Active Campaign for over 5 years now and recommend them to everyone I know! What do you dislike? The customization of their emails and their forms leaves a bit to be desired. ActiveCampaign is so robust with their features I think they were designed to be integrated with more visually ...

4 years in I couldn't imagine switching

What do you like best? It's super user friendly and very easy to navigate. What do you dislike? I wish there were more templates to model my campaigns from. Recommendations to others considering the product: Just buy it - I haven't seen a better one. What problems are you solving with the product? What benefits have you realized? I don't have to worry. I know my prospects and clients will get the right info at the right time.

Great email and automation software

What do you like best? I like ActiveCampaign because is easy to use and has an user-friendly interface. What do you dislike? When I create a campaign and then I need to change, it's a little bit slow. Recommendations to others considering the product: If you're looking for a great email automation software, go and grab it! What problems are you solving with the product? What benefits have you realized? Currently, I use ActiveCampaign as a CRM for store all my ...

ActiveCampaign

What do you like best? The CRM offer is so extensive that we can track every stage of the customer sales process and automate the pipeline/level connection. What do you dislike? I guess there's nothing I don't like about ActiveCampaign. Recommendations to others considering the product: The e-mail marketing tool is much more practical and effective. If there are workshops in your area, I recommend new subscribers to join them. ActiveCampaign has more features than obvious ...

Best tool for email automation, very user friendly, good value for money

What do you like best? Very easy to set automations, the design if very user friendly and you can use a lot of features for a very reasonable price. What do you dislike? Few options to customize your forms (but it can be done through third party plugins). Recommendations to others considering the product: If you are thinking about using it for email automation, stop thinking and buy it :-) What problems are you solving with the product? What benefits have you realized? ...

Great Automations

What do you like best? The automations go beyond anything I've seen from other email marketing tools. It is nice that you can also connect website messaging to email marketing and CRM. This eliminates a lot of double-costs for different platforms for each service. What do you dislike? The UI can take a while to learn. Since there are so many features, it may take a few hours to become familiar with the features. From a website messaging perspective, it doesn't have all the features ...

Funnel at scale

What do you like best? The workflow solution is simple and very powerful. Tag management allows a clear view of what's going on. We need a fast platform to integrate what happens on the web, with user actions, filling out forms, and booking appointments. To this, we have combined different email marketing actions, segmenting our audience. The migration took place with the direct support of ActiveCampaign, both from a technical and business point of view. What do you dislike? There ...