8.9
SpotScore
Act-On Reviews in September 2026: User Ratings, Pros & Cons
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Act-On Reviews & Ratings
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Spotsaas Editor’s POV
Act-On is a versatile and reliable marketing automation platform that stands out for its user-friendly interface, robust capabilities, and outstanding customer support. Users repeatedly praise its intuitive design, which facilitates ease of navigation and empowers marketers to create, execute, and manage campaigns without requiring extensive technical expertise. ...Read more
Act-On pros and cons
Outstanding customer support with timely assistance and deep product knowledge.
User interface lets non-technical users navigate without advanced expertise.
Drag-and-drop email builder with customizable templates speeds up campaign creation.
Reporting tracks leads, digital activity, and ROI.
Extensive features can overwhelm newcomers without proper guidance.
Some user feedback suggests the email and landing page builders could be more user-friendly.
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Showing 91-100 out of 1014
AU
Anonymous User
11/16/21
"Act-On has been a great resource to track response and view rates discreetly."
What do you like best about Act-On? The ease of use with the plug in to Outlook. Also my companies ability to customize content with Act-On What do you dislike about Act-On?
AU
Anonymous User
11/11/21
"Excellent for marketing without hussle"
What do you like best about Act-On? It's marketing automation tool is astounding while it's also very simple interface to use not to mention the cost of marketing is quite doable for small businesses.
AL
Ana L
11/10/21
"Email Marketing Made Easy with Act-On"
What do you like best about Act-On? Friendly user interface. Act-On connect is a huge help. What do you dislike about Act-On?
AU
Anonymous User
11/04/21
"ActOn in higher Ed"
What do you like best about Act-On? The ease of setting up email campaigns and breaking down audiences! What do you dislike about Act-On?
AU
Anonymous User
11/04/21
"ActOn in higher Ed"
What do you like best about Act-On? The ease of setting up email campaigns and breaking down audiences! What do you dislike about Act-On?
AU
Anonymous User
11/02/21
"Balanced Email Platform (And More)"
What do you like best about Act-On? My company only utilizes Act-On for email and web form creation, but for the features we do use, we are happy with the ease and usability of Act-On. I like the versatility of the various scheduling options, as well as how easy it is to manage your contacts via list/segment management. We are also looking to utilize lead scoring and marketing automation in the future, so it's nice to see the Act-On platform has an easy-to-understand user interface for all ...
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AU
Anonymous User
11/02/21
"Balanced Email Platform (And More)"
What do you like best about Act-On? My company only utilizes Act-On for email and web form creation, but for the features we do use, we are happy with the ease and usability of Act-On. I like the versatility of the various scheduling options, as well as how easy it is to manage your contacts via list/segment management. We are also looking to utilize lead scoring and marketing automation in the future, so it's nice to see the Act-On platform has an easy-to-understand user interface for all ...
Read more
AU
Anonymous User
11/02/21
"Great support, Clunky capabilities"
What do you like best about Act-On? Great support. I like that we have a dedicated account manager that helps with looking over the automation programs on a case-by-case basis.
AU
Anonymous User
11/02/21
"Great support, Clunky capabilities"
What do you like best about Act-On? Great support. I like that we have a dedicated account manager that helps with looking over the automation programs on a case-by-case basis.
BG
Brian G
10/27/21
"Act-On: Easy to Use and Awesome Support"
What do you like best about Act-On? Ease of use and design templates make setting up campaigns easy. When there are questions, the ACT-On Support team is always very helpful. Some of the best support folks that I had worked with.
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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].