800.com Reviews in June 2026: User Ratings, Pros & Cons

"Easy to Setup and Manage, Great Product to Use"

What do you like best about 800.com? It was so easy to set up the initial toll-free number and get it then hooked into our SMS system. What do you dislike about 800.com? I wish I got monthly invoice receipts directly via email each month, but it's still easy enough to log in and download. What problems is 800.com solving and how is that benefiting you? We have a client executing a retailer-based SMS campaign, and 800.com was critical to getting a toll-free number to implement. We were able ...

"Very convenient phone app!"

What do you like best about 800.com? Was able to create a custom toll free number for my business and the dashboard is very informative with lots of features! What do you dislike about 800.com? Seems like a very small audio delay of maybe a second but not very noticeable. Recommendations to others considering 800.com: None What problems is 800.com solving and how is that benefiting you? Ease of routing calls and keeping customer contacts organized.

"Quick and efficient help supporting a recruitment campaign."

What do you like best about 800.com? What was most useful here was the quick turnaround to verification and integration with an SMS auto-reply platform that we were using for a client's recruitment campaign. The client was getting pressure from franchisees, and our ability to incorporate this into a media campaign was positive news to deliver back to the client. The ease at which we could integrate these two platforms will mean that we will surely use 800.com again. What do you dislike ...

"Great selection and the site is easy to navigate"

What do you like best about 800.com? So easy to search for phone numbers....great selection. What do you dislike about 800.com? There really was no downside with my experience. Made the purchase of a vanity phone number and our IT department implemented it easily. What problems is 800.com solving and how is that benefiting you? We are developing a campaign that is out of our company's footprint and wanted a phone number that would resonate with the target audience.

"Great service awesome vanity number"

What do you like best about 800.com? Easy to use! Great customer service. Easy to select a vanity number. What do you dislike about 800.com? Maybe additional tips for selecting a vanity number. For instance - more base names with numbers that are available. Recommendations to others considering 800.com: I would recommend 800.com What problems is 800.com solving and how is that benefiting you? Easy way for people to call and have those calls directed to my cell phone.

"800.COM helped us expand Statewide!"

What do you like best about 800.com? Love being able to work throughout the state and not be tied to a geographic location. It's easy to set up and use. It also allows you to receive and make calls from your mobile without giving out your mobile number. What do you dislike about 800.com? Texting could be better. It does allow texting but in a limited capacity and not many features. Recommendations to others considering 800.com: If you want a universal number that is easy to use and ...

"Great experience overall and very helpful!"

What do you like best about 800.com? Ease of use and available features. I left to use another service, but I'm strongly considering going back to 800.com What do you dislike about 800.com? I have zero complaints about the product or service What problems is 800.com solving and how is that benefiting you? Didn't solve a problem, just made getting a toll free number very easy.

"Very easy to use and full of practical features"

What do you like best about 800.com? The interface is well thought out and easy to navigate. What do you dislike about 800.com? Sometimes there are glitches in the code that cause errors and repeated work. Recommendations to others considering 800.com: No brainer. What problems is 800.com solving and how is that benefiting you? Economical way to have a professional, toll-free number. I have gotten more customers this way.

"Very well put together and reasonably priced staff was very friendly and helpful"

What do you like best about 800.com? I could get the number that I wanted to personalize it to fit my company What do you dislike about 800.com? I don't have any dislikes for 800.com as of now everything has worked great What problems is 800.com solving and how is that benefiting you? It makes it easier for my customers to reach me if they're in an area that is long distance for them

"Easy to Use"

What do you like best about 800.com? We love using 800.com! Super easy, user-friendly, their customer support is always ready to help. Highly recommend for any company. I was able to find a phone number with their database very quickly where as other solutions kept giving me options that were nothing like what I was searching for. I also like the online database which shows us how many times someone has called the number. This allows us to see and track which phone numbers our clients are ...