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800.com - Inbound Call Tracking Software

800.com Reviews in June 2025: User Ratings, Pros & Cons

Track and optimize your incoming calls.

4.7

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Starts from $19/Month when Billed Yearly

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800.com Reviews & Ratings

4.7

Excellent

Based on 435 ratings & 356 reviews

Rating Distribution

Excellent

(296)

Very Good

(43)

Good

(10)

Poor

(1)

Terible

(6)

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Showing 291-300 out of 356

AU

Anonymous User

10/19/21

5 out of 5

"CEO"

What do you like best about 800.com? The ease of locating the perfect business number for my brand. What do you dislike about 800.com? There are no downsides or dislikes with 800.com Recommendations to others considering 800.com: I have referred other colleagues to 800.com because of the great product. What problems is 800.com solving and how is that benefiting you? Ease of customers remembering my contact information.

JC

Justin C

10/19/21

5 out of 5

"Great customer product"

What do you like best about 800.com? Makes our company appear larger than it is because of the 855 number the service works perfectly every time there's never an issue I highly recommend to anybody looking to have a call a service for multiple phones in a business. What do you dislike about 800.com? I wish it shows the number when it was calling but it's not the end of the world for the price it's still a great product Recommendations to others considering 800.com: Great service What ...

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AU

Anonymous User

10/19/21

5 out of 5

"Great service from 800.com"

What do you like best about 800.com? Easy to use, great dashboard and customer service What do you dislike about 800.com? Access to other phone numbers through other services What problems is 800.com solving and how is that benefiting you? Managing multiple phone numbers

AU

Anonymous User

10/19/21

5 out of 5

"Service that works!"

What do you like best about 800.com? How easy it is to buy a number and forward it to you. The reports are simple and basic to use. What do you dislike about 800.com? I have tried to do annual billing with support, and they are unable to. I received an email from billing stating completed, but it was not. What problems is 800.com solving and how is that benefiting you? We needed a fast way to get a toll fre e number

AU

Anonymous User

10/19/21

4.5 out of 5

"Just What We Needed! Hi"

What do you like best about 800.com? It is crucial to have a toll free number for our platform and this just works. What do you dislike about 800.com? I have not found any downsides so far. Maybe could be more realistic virtual voices to choose from, but not a big issue. What problems is 800.com solving and how is that benefiting you? It gives clients snd those interested in our services an easy way to reach us.

DM

Dan M

10/15/21

4.5 out of 5

"Easy way to have automated routing and answer greetings"

What do you like best about 800.com? The answer greetings before redirecting callers is well-designed. What do you dislike about 800.com? The cost per month is a bit high, but you are getting excellent service What problems is 800.com solving and how is that benefiting you? In addition to registering an 833 number, 800.com also allowed me to have an answer greeting that is customizable that also forwards to specific numbers based on rules

BD

Bryan D

10/14/21

5 out of 5

"Outstanding Service"

What do you like best about 800.com? I signed up for a vanity number never ended up using it. I did not realize that I was paying for it and never once thought about the cost monthly. After a few months, I saw the charge on my credit card and called customer service to have the charge removed. I fully expected an argument or some debate that it was my fault for not canceling the phone but no, they were amazing. No questions asked. They simply removed the charge and asked me if there was ...

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AU

Anonymous User

10/12/21

5 out of 5

"Pro Custom Painting loves using 800.com and has made communication with our customers so much easier"

What do you like best about 800.com? Our own phone number name, texting with customers thru app. What do you dislike about 800.com? The icon on VMs keeps saying we have an alert but nothing is there What problems is 800.com solving and how is that benefiting you? We are able to get more customers.

TM

Timmothy M

10/12/21

5 out of 5

"Easy to Setup and Manage, Great Product to Use"

What do you like best about 800.com? It was so easy to set up the initial toll-free number and get it then hooked into our SMS system. What do you dislike about 800.com? I wish I got monthly invoice receipts directly via email each month, but it's still easy enough to log in and download. What problems is 800.com solving and how is that benefiting you? We have a client executing a retailer-based SMS campaign, and 800.com was critical to getting a toll-free number to implement. We were able ...

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AU

Anonymous User

10/12/21

5 out of 5

"Vanity Number to Track Customer Interaction"

What do you like best about 800.com? I like the tracking metrics provided. It allowed us to gauge whether we needed additional resources to staff the line. What do you dislike about 800.com? It wasn't seamless to add additional staff to the account. It could have been our spam filter blocking the invites. What problems is 800.com solving and how is that benefiting you? The need for a dedicated line to staff COVID-19 related inquires to our practice. It allowed us to see patient volumes on a ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].