800.com Reviews in June 2026: User Ratings, Pros & Cons

"Very easy setup"

What do you like best about 800.com? The setup of the system was very easy and done quickly What do you dislike about 800.com? Unable to set or control the number of rings the incoming call. If I can not reach my phone in 3 rings, it disconnects. What problems is 800.com solving and how is that benefiting you? One central phone number to be able to reach different departments in multiple locations.

"Great system!"

What do you like best about 800.com? Easy to use and intuitive! I highly recommend 800.com. It doesn't require a lot of technical knowledge and just about anyone can set it up without any help. What do you dislike about 800.com? I have no complaints. The 800.com system does everything I want and need it to do. Recommendations to others considering 800.com: N/a What problems is 800.com solving and how is that benefiting you? Our business has 3 main channels and the 800.com system allows us ...

"Simple to use, fair pricing."

What do you like best about 800.com? It is effortless to set up core functions like custom voicemail messages, call-waiting music and call forwarding options. What do you dislike about 800.com? I would like to use 800.com more for texting capabilities but that feature does not seem developed. It would also be nice to know the number of the caller AND whether that call was coming from 800.com when a new call was coming in on our phone. Currently, we could either designate the call as coming ...

"800.com Works"

What do you like best about 800.com? No need for hardware. Ability to forward extensions to cell phones. Pricing. We also use HUBspot with it. What do you dislike about 800.com? Inability to respond to inbound texts from the interface. It works great otherwise. I really love it. What problems is 800.com solving and how is that benefiting you? No need for a receptionist. No need for a PBX. Ability to save money by virtualizing. Great vanity number for marketing. Cost savings and groeth combined.

"Easy to sign up!"

What do you like best about 800.com? It was so easy to find and sign up. The simplest part of starting my business. What do you dislike about 800.com? It becomes a bit out of sight, out of mind. Hard to keep track of what I'm paying for and when. What problems is 800.com solving and how is that benefiting you? Honestly, I just needed a number. It is something that I had to have but didn't really want to invest a lot of time doing.

"Easy & Affordable"

What do you like best about 800.com? I like having multiple business phone numbers and a fax number for less than $20.00 a month. What do you dislike about 800.com? There isn't anything that I don't like about 800.com. I've been a customer for several years now. Recommendations to others considering 800.com: If a person is looking for affordable phone numbers for business, 800.com is an excellent solution. What problems is 800.com solving and how is that benefiting you? 800.com allows me to ...

"Mitch's 800.com Review"

What do you like best about 800.com? What was most helpful was that you can customize verbally or numerically your toll-free number. We used the Call Routing and Auto Attendant tools. Much more flexible! What do you dislike about 800.com? Customers may feel that an 800 number is not as personal as a direct number, but we always gave a direct number after the initial call. Can't think of any improvements. What problems is 800.com solving and how is that benefiting you? We received more call ...

"Quick and Easy"

What do you like best about 800.com? I tried originally setting up thru Comcast/local companies, but they made it horrible. So I went to 800.com and got the domain we wanted quickly and easily. Easy to log in and navigate, get bills & set up payment systems. 10/10 What do you dislike about 800.com? Nothing really, it's quick and easy to use. very painless What problems is 800.com solving and how is that benefiting you? Nothing.

"This service is great!"

What do you like best about 800.com? Super convenient to use and allows smaller businesses to have a larger presence with professionalism What do you dislike about 800.com? Nothing, I like everything about this company and their software. Recommendations to others considering 800.com: Sign up! I love this company and they've made it easy for me to manage that portion of my business. What problems is 800.com solving and how is that benefiting you? No problems at all. Easy to use. Billing is ...

"For a new business, it’s just ok."

What do you like best about 800.com? The ability to have an 800# which can be transferred to a cell phone. What do you dislike about 800.com? The pricing is a bit high for a new business Recommendations to others considering 800.com: I cannot think of anything What problems is 800.com solving and how is that benefiting you? At the moment, not many because of the newness of my needs