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800.com - Inbound Call Tracking Software

800.com Reviews in June 2026: User Ratings, Pros & Cons

Track and optimize your incoming calls.

4.7

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Starts from $19 / Month when Billed Yearly

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800.com Reviews & Ratings

4.7

Excellent

Based on 435 ratings & 356 reviews

Rating Distribution

Excellent

(296)

Very Good

(43)

Good

(10)

Poor

(1)

Terible

(6)

Spotsaas Editor’s POV

800.com offers detailed insights into inbound calls, enabling businesses to benchmark their performance effectively. Its analytics tools provide valuable data for decision-making.Read more

800.com pros and cons

  • Detailed call insights

  • Built-in analytics tools

  • Benchmarking capabilities

  • User-friendly interface

  • Limited to inbound calls

  • May lack advanced features

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Showing 181-190 out of 356

K&

Kill & Clean S

05/19/22

3 out of 5

"Perfect other than call display name"

What do you like best about 800.com? It's easy to use. I like the reporting aspect and monitoring of calls and voicemails. The greetings are straightforward. What do you dislike about 800.com? I which that there was an option to customize the call display if I dial out from the 1-800 number. Its shows up as a long random list of letters and numbers. What problems is 800.com solving and how is that benefiting you? It takes minutes to set up and the notification system is quick as well, which ...

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AU

Anonymous User

05/18/22

5 out of 5

"Easy set-up, excellent service"

What do you like best about 800.com? Being able to send bulk texts from a toll free number. What do you dislike about 800.com? Everything so far has been great. Nothing negative to report. Recommendations to others considering 800.com: Try them! Easy to set up. What problems is 800.com solving and how is that benefiting you? We needed a toll free # to manage calls and texts.

HJ

Harold J

05/18/22

5 out of 5

"I’ve experienced professionalism and great customer service!"

What do you like best about 800.com? The customer Service.that I can reach customer service 24/7. The voicemail service.the Number and the voicemail service. I haven't discovered any other service that I could compare it with. What do you dislike about 800.com? That you all don't have away for me to receive text messages.No, everything work just fine. I would like for you all to add a text messaging service. Just adding text message service that's it for me. Recommendations to others ...

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SG

Shawn G

05/18/22

5 out of 5

"Excellent 800 number service with many useful features"

What do you like best about 800.com? Ability to track incoming calls, manage voicemail settings and update forwarding features. What do you dislike about 800.com? Seems to work extremely well for everything we need. What problems is 800.com solving and how is that benefiting you? Virtual call center, multiple phone lines, call forwarding management.

AU

Anonymous User

05/18/22

5 out of 5

"If you need an 800, 800.com is perfect."

What do you like best about 800.com? I mean how could you go wrong with a name like that? I have only had a great experience with them for over 3 years now. I trust them. You should too! I like that once I got signed up, I have not had to worry one bit about it. I just know it works. What do you dislike about 800.com? I can't say that I dislike anything about their service. Recommendations to others considering 800.com: Get it! What problems is 800.com solving and how is that benefiting ...

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IS

Isam S

05/18/22

5 out of 5

"Excellent service and good numbers"

What do you like best about 800.com? The availability of good numbers and the dashboard is excellent! What do you dislike about 800.com? Nothing much, the service is excellent. One thing that can improve is the attendant...need more features What problems is 800.com solving and how is that benefiting you? Good exposure as a professional entity offering services to a wide variety of customers.

JM

Jenn M

05/18/22

5 out of 5

"Service at its finest"

What do you like best about 800.com? Ease of setting up and ongoing use. User friendly. What do you dislike about 800.com? Honestly, nothing. It is a great service. What problems is 800.com solving and how is that benefiting you? Customers can call and leave feedback or make requests. Easy to access so that business can return calls.

CD

Chris D

05/18/22

4.5 out of 5

"Great to have an 800 number at such an affordable price."

What do you like best about 800.com? The website makes it easy to manage my account. What do you dislike about 800.com? There is nothing that I dislike about 800.com Recommendations to others considering 800.com: Having an 800 number is an invaluable tool for today's business climate. What problems is 800.com solving and how is that benefiting you? I was able to get a number that my customers can easily remember.

AU

Anonymous User

05/18/22

5 out of 5

"Easy to set up and use."

What do you like best about 800.com? The time zone setting function. Different people/lines can be set to diverse time zones. What do you dislike about 800.com? The time zone setting page is not simple to use. I need to choose every day's business hour from up to bottom. This page can be designed easier to use. What problems is 800.com solving and how is that benefiting you? The benefit is the recording function. Every single phone call will be automatically recorded to the system, which is ...

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AU

Anonymous User

05/18/22

5 out of 5

"Amazing technology and service! Very user-friendly"

What do you like best about 800.com? They make it easy to have a business phone number! Their system is very easy to navigate and use! Very user-friendly! I also like that the support team is very easy to connect with and reach - which makes it easy as you are trying to get stuff down or fix things. I think just continuing to make it user-friendly is important - finding more ways to be empathetic and intuitive What do you dislike about 800.com? nothing - I think just continuing to make it ...

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Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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