800.com Reviews in May 2025: User Ratings, Pros & Cons

"Easy to set up and use."

What do you like best about 800.com? The time zone setting function. Different people/lines can be set to diverse time zones. What do you dislike about 800.com? The time zone setting page is not simple to use. I need to choose every day's business hour from up to bottom. This page can be designed easier to use. What problems is 800.com solving and how is that benefiting you? The benefit is the recording function. Every single phone call will be automatically recorded to the system, which is ...

"I’ve experienced professionalism and great customer service!"

What do you like best about 800.com? The customer Service.that I can reach customer service 24/7. The voicemail service.the Number and the voicemail service. I haven't discovered any other service that I could compare it with. What do you dislike about 800.com? That you all don't have away for me to receive text messages.No, everything work just fine. I would like for you all to add a text messaging service. Just adding text message service that's it for me. Recommendations to others ...

"Service at its finest"

What do you like best about 800.com? Ease of setting up and ongoing use. User friendly. What do you dislike about 800.com? Honestly, nothing. It is a great service. What problems is 800.com solving and how is that benefiting you? Customers can call and leave feedback or make requests. Easy to access so that business can return calls.

"good prices"

What do you like best about 800.com? easy to use and change as a business, good overall prices What do you dislike about 800.com? They use to have credit based pricing i liked it better What problems is 800.com solving and how is that benefiting you? i had to pay monthly but it's low

"Easy set-up, excellent service"

What do you like best about 800.com? Being able to send bulk texts from a toll free number. What do you dislike about 800.com? Everything so far has been great. Nothing negative to report. Recommendations to others considering 800.com: Try them! Easy to set up. What problems is 800.com solving and how is that benefiting you? We needed a toll free # to manage calls and texts.

"Great to have an 800 number at such an affordable price."

What do you like best about 800.com? The website makes it easy to manage my account. What do you dislike about 800.com? There is nothing that I dislike about 800.com Recommendations to others considering 800.com: Having an 800 number is an invaluable tool for today's business climate. What problems is 800.com solving and how is that benefiting you? I was able to get a number that my customers can easily remember.

"Great to have an 800 number at such an affordable price."

What do you like best about 800.com? The website makes it easy to manage my account. What do you dislike about 800.com? There is nothing that I dislike about 800.com Recommendations to others considering 800.com: Having an 800 number is an invaluable tool for today's business climate. What problems is 800.com solving and how is that benefiting you? I was able to get a number that my customers can easily remember.

"Useful but potential for robo calls"

What do you like best about 800.com? Online portal to manage account makes it easy to use. What do you dislike about 800.com? 1-800 spam calls are difficult to prevent. What problems is 800.com solving and how is that benefiting you? Business calls have their own number. Calls get screened through the 1-800 portal and SPAM calls are not coming directly to my cell phone.

"I wish the app would work."

What do you like best about 800.com? The convenience of texts if I could do it on the app. What do you dislike about 800.com? I want to be able to answer texts through the app on my phone. What problems is 800.com solving and how is that benefiting you? Reviewing texts, saving customer voicemails and archiving calls.

"Excellent addition to our company's functuality"

What do you like best about 800.com? Being able to set specific hours, forwarding calls, and set up different messages for different departments. What do you dislike about 800.com? Make it more obvious they can leave a vm. What problems is 800.com solving and how is that benefiting you? Separating our phones and having only availability during business hours.