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800.com - Inbound Call Tracking Software

800.com Reviews in June 2026: User Ratings, Pros & Cons

Track and optimize your incoming calls.

4.7

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Starts from $19 / Month when Billed Yearly

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800.com Reviews & Ratings

4.7

Excellent

Based on 435 ratings & 356 reviews

Rating Distribution

Excellent

(296)

Very Good

(43)

Good

(10)

Poor

(1)

Terible

(6)

Spotsaas Editor’s POV

800.com offers detailed insights into inbound calls, enabling businesses to benchmark their performance effectively. Its analytics tools provide valuable data for decision-making.Read more

800.com pros and cons

  • Detailed call insights

  • Built-in analytics tools

  • Benchmarking capabilities

  • User-friendly interface

  • Limited to inbound calls

  • May lack advanced features

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Showing 111-120 out of 356

RK

Robert K

12/16/22

5 out of 5

"So excited to work with 800.com!"

What do you like best about 800.com? The customer service is amazing. 800.com staff are all about finding the best solution for you to get what you came for...everything! That has been my experience. What do you dislike about 800.com? No complaints so far. I have had an issue here and there and it has been cared for. What problems is 800.com solving and how is that benefiting you? My brand, My name, My toll-free number...Love it.

AJ

Andrew J

12/15/22

4.5 out of 5

"Keeping you Connected"

What do you like best about 800.com? 800.com has been very helpful in scaling the communications outreach for my business. The app/number seamlessly integrates with my mobile phone, and web browsers. What do you dislike about 800.com? The only thing I've noticed that I dislike about 800.com is the lack of an elegant UI. The interface is pretty basic and reminds me of older software, even though the capabilities is modern. What problems is 800.com solving and how is that benefiting ...

Read more

AJ

Andrew J

12/15/22

4.5 out of 5

"Keeping you Connected"

What do you like best about 800.com? 800.com has been very helpful in scaling the communications outreach for my business. The app/number seamlessly integrates with my mobile phone, and web browsers. What do you dislike about 800.com? The only thing I've noticed that I dislike about 800.com is the lack of an elegant UI. The interface is pretty basic and reminds me of older software, even though the capabilities is modern. What problems is 800.com solving and how is that benefiting ...

Read more

ML

Martisha L

12/14/22

4.5 out of 5

"The product is worth it"

What do you like best about 800.com? I enjoy having an 800 number for my business and my fax. It is very convenient for my line of work. I am also able to control all of our business lines in one place What do you dislike about 800.com? They don't have a lot of plan options. 800.com doesn't give special promotions to those who have been customers for a while, and I have never seen them do a special rate at any time. What problems is 800.com solving and how is that benefiting you? 800.com ...

Read more

ML

Martisha L

12/14/22

4.5 out of 5

"The product is worth it"

What do you like best about 800.com? I enjoy having an 800 number for my business and my fax. It is very convenient for my line of work. I am also able to control all of our business lines in one place What do you dislike about 800.com? They don't have a lot of plan options. 800.com doesn't give special promotions to those who have been customers for a while, and I have never seen them do a special rate at any time. What problems is 800.com solving and how is that benefiting you? 800.com ...

Read more

RL

Rob L

12/13/22

5 out of 5

"Great to deal with 800.com"

What do you like best about 800.com? Great customer service. Easy to choose the right number for our business What do you dislike about 800.com? No dislikes come to mind. The service and pricing was reasonable What problems is 800.com solving and how is that benefiting you? We were trying to find a good vanity number for our business, and the right combination was hard to find. 800.com had the right number

ZZ

Zachary Z

12/13/22

0 out of 5

"UNSCRUPULOUS"

What do you like best about 800.com? Easy to setup. Easy to use. Never had technical issues. What do you dislike about 800.com? First year was fine. Then I noticed they charged my credit card a lot of money. It would seem that they changed their pricing structure and just assumed they can upsell me to a higher plan that costs twice the money. Seems clearly unscrupulous. Took it on the chin and moved on to another telephony company. What problems is 800.com solving and how is that benefiting ...

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MM

Michael M

12/13/22

5 out of 5

"Excellent solution for buiness"

What do you like best about 800.com? It has all the necessary voicemail tools without the bells/whistles and reliability issues of other solutions - for example Ring. What do you dislike about 800.com? The service works well, not aware of any issues. What problems is 800.com solving and how is that benefiting you? Routing low-volume business calls - most of our customer interactions are done via email/text.

OP

Oliver P

12/13/22

3.5 out of 5

"Great web interface but call routing is sometimes delayed by as much as 11 seconds."

What do you like best about 800.com? Web interface allows simple configuration. Generally good call quality. Worry free recuring billing. Wish there was a block / country black list for international calls What do you dislike about 800.com? Call performance and call quality are sometimes spotty. Worst performance when multiple phone numbers are set as simultaneous. The difference between phone switching can be as much as 11 seconds - which is worrisome. What problems is 800.com solving and ...

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AS

Amitai S

12/13/22

4 out of 5

"800.com"

What do you like best about 800.com? Ease of Setup. I was able to get my 877 number without much difficulty What do you dislike about 800.com? Very complicated configuration. Still having my team struggle with access What problems is 800.com solving and how is that benefiting you? It gives my customers a more convenient way to get in touch with their sales reps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

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