9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $2.99 / Month
1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 491-500 out of 7315
J
J.F
04/03/24
Great support!
Great support! I got a fast, friendly and detailed response!
SL
Sally Lakdawala
04/03/24
Quality Customer Support
I had quickly set up my 1Password account after a hack experience. I did it in haste, skipped printing the Emergency kit and forgot my main password thus having to wipe my account and start over (rookie mistake). Throughout the process of communicating back and fort with customer service I received quick, detailed responses that provided just the information I needed without overwhelming me as I was dealing with a stressful situation. I appreciate each rep that communicated with me.
MH
Matthias Huber
04/03/24
Very good support
Very good support. Thank's a lot.
MB
Mark B
04/03/24
A Clear Leader in the Industry!
Excellent company with top-notch customer service! I've been using 1Password for many years now and have no complaints. Their password manager is packed with great features yet remains intuitive to use. What sets them apart, in my opinion, are their fantastic employees. Everyone I’ve interacted with is friendly, responsive, and ready to assist with any questions you might have. I have recommended, and will continue to recommend, this company to anyone looking for a high-quality password manager.
KS
Kevin Sosa
04/03/24
They answered my ticket very quickly
They answered my ticket very quickly, and guided me step-by-step on how to resolve my issue. They also gave me complimentary days!
J
Jeff
04/03/24
Great app, wonderful support team
Helped me out perfectly with applying a company discount to my existing family account. Support was fast and efficient.
M
Miss_Bine
04/03/24
Great Customer Service
The customer service was above and beyond
R
RG
04/02/24
Excellent Support Experience with 1Password
When switching from another password provider to 1Password, I found the support team at 1Password to be excellent. They were very friendly and quick in answering my questions. I am completely satisfied and wish the 1Password team to keep up the gread work. Cheers
JK
Jen Kelly
04/02/24
Excellent service from Mark-Shane
Mark was excellent at helping me migrate to 1Password8! I felt confident in his instructions, and I always knew he'd respond timely. I was quite nervous about this upgrade, but Mark made me comfortable throughout the process, and was diligent in working through all options.
VV
Vincent van W
04/02/24
Recently moved from Dashlane to 1password
Recently moved from Dashlane to 1password At first I was a little bit sceptical seeing the reviews on Android. But so far the experience on Android is amazing, the auto-fill and everything is working perfecty fine! The transfer went very smoothly with the help of Mallory J. Thank you!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].