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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 421-430 out of 7315

T

Thomas

04/20/24

5 out of 5

Professional and Quick to Respond

Very communicative and helped me with my questions. Professional and quick to respond.

SE

Steve E

04/19/24

5 out of 5

Uniquely excellent customer service at 1Password

When a problem occurs with 1P (which is rare but inevitable in the complicated internet universe) I can always count on timely, honest, engaged, and helpful information from the 1P support team. This is so unusual that makes my feelings of loyalty and affection for 1P even stronger. Thank you!

D

Dale

04/19/24

5 out of 5

Something Small Turned Into Unexpected $$$

I requested something basic, but got more than I needed and saved some money in the process! You can't beat that! The customer service over email was full of personality and just very friendly overall, it didn't feel like I was talking to a robot or a person that's anonymous.

SB

Shagun Bains

04/19/24

5 out of 5

Great support from the team! Thank you AJ!

AJ from the team was able to help resolve my issues, provided me with all resources that i needed and was prompt in his communication. He very kindly went back and forth multiple times over multiple days and had great recommendations.

C

Caur

04/19/24

5 out of 5

Great customer support

I had a problem and received and fast (a few hours), accurate and efficient answer. Wow. Thank you!!

K

KPratt

04/19/24

5 out of 5

Essential to my life since 2017!

I've been using 1Password since 2017 and periodically check to see if there's something better out there... just to be safe. Nothing comes close. I use it for teams, and for clients. It's amazing. Highly recommend!

K

Keith

04/19/24

5 out of 5

I had issues with another Password…

I had issues with another Password Manager and decided to investigate 1Password. They offered an opportunity to trial their PW manager system without cost. I downloaded and surprised to find that I could migrate all my passwords created over the past 10+ years into 1PW management software. Amazing and it showed me all the PW and sites that were at risk. Wow, it's taking me time to make the updates, but it well worth the effort. Claud and Alina were very helpful and they provided a gracious ...

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PT

Paul Thatcher

04/18/24

5 out of 5

The response I received was quick and…

The response I received was quick and very helpful.

M

Mark

04/18/24

5 out of 5

support request was delt with quickly…

support request was delt with quickly and solved with one email. amazing thanks.

J

John

04/18/24

5 out of 5

Best customerservice ever!

Very good experience. Best customerservice ever. Super nice employees. Fast, very friendly and solved my problem in very short time. Kudos to all customer service staff.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].