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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 431-440 out of 7315

H

happypassUser

04/18/24

5 out of 5

amazing customer service

Date of experience: April 18, 2024

B

Ben

04/18/24

5 out of 5

A great competitive password manager.

A great competitive password manager. I migrated from a major competitor of 1Password. I found the experience flawless. Besides, I used their switch offer and received a generous discount. The entire experience was great. Thank you.

RW

Ronny Weinig

04/18/24

5 out of 5

Fast help!

Every question was answered friendly, fast and has helped in a accurate way.

NV

Nadine Vaughan

04/18/24

5 out of 5

Needed help switching to 1Password 8

I couldn’t figure out how to move my data from 1Password 7 to 1Password 8, so I sent a message to the support team. They followed up with an email letting me know that a team member would be reaching out to me. Later that day, I got an email walking me through the steps. It was easy and it worked perfectly (thank you, Wahid!). I never would have figured it out on my own. Customer support exceeded my expectations.

B

Ben

04/18/24

5 out of 5

A great competitive password manager.

A great competitive password manager. I migrated from a major competitor of 1Password. I found the experience flawless. Besides, I used their switch offer and received a generous discount. The entire experience was great. Thank you.

RW

Ronny Weinig

04/18/24

5 out of 5

Fast help!

Every question was answered friendly, fast and has helped in a accurate way.

M

Mark

04/18/24

5 out of 5

support request was delt with quickly…

support request was delt with quickly and solved with one email. amazing thanks.

NV

Nadine Vaughan

04/18/24

5 out of 5

Needed help switching to 1Password 8

I couldn’t figure out how to move my data from 1Password 7 to 1Password 8, so I sent a message to the support team. They followed up with an email letting me know that a team member would be reaching out to me. Later that day, I got an email walking me through the steps. It was easy and it worked perfectly (thank you, Wahid!). I never would have figured it out on my own. Customer support exceeded my expectations.

H

happypassUser

04/18/24

5 out of 5

amazing customer service

Date of experience: April 18, 2024

J

John

04/18/24

5 out of 5

Best customerservice ever!

Very good experience. Best customerservice ever. Super nice employees. Fast, very friendly and solved my problem in very short time. Kudos to all customer service staff.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].