9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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Starts from $2.99 / Month
1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 311-320 out of 7315
C
Caley
05/20/24
Great customer experience
Carley was wonderful with customer experience. She was patient and help us upgrade to the family plan. It was a little complicated, but she explained it clearly with organized steps and the transition went seamlessly:)
BB
BRAD BUTTON
05/20/24
Excellent customer service
Customer service is great. They answered my email quickly and got me to the right area in my account.
BS
Bruce Sindahl
05/20/24
Understanding and integrity
I’ve been on 1Password now for the trial period and have been very happy with the result, converting my antiquated password scheme, about 120 passwords, over to recommended passwords. It took a lot of work, but once and done. Yesterday, one day before I was to be billed post trial period, I was notified that my credit card had been compromised. I was concerned that 1Password would just turn the service off. I notified them and they simply extended the trial period to accommodate my ...
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A
Anna
05/19/24
Best support service so far
The issue was resolved quickly, all communication was clear, prompt and nice. And oh boy, what a delight to chat with a real person who actually know what to do in your situation.
A
Alfred
05/19/24
I had to move different family members…
I had to move different family members into a new family account in a different region, because my internet provider offers free 1Password for security reasons. Step by step I was led through this process and I managed to do so. It wouldn't have been possible without the helpdesk. Several people helped me and they all picked up where we had left. Thanks!!
O
oceanmistcottageyahoo.com
05/19/24
Great Experience with 1Password
Tech got right back to me when I lost my password and the issue was resolved quickly and professionally.
GS
Gayle Sanders
05/19/24
Sully
Sully, customer service rep, replied to my (emailed) 1 Password issue promptly. He was professional and efficient and his explanation was easy to understand. My issue was resolved with his help and follow up.
MH
Martha Heymans
05/19/24
Great customer service experience
Clarinda G. was super helpful and responsive, great communication.
DB
Doreen Bolnick
05/18/24
It was easy to communicate with a real…
It was easy to communicate with a real person. Two in this case. Both very personable and both gave me the help I needed. I feel more confident about using 1Password with such quick, attentive support. I thought my problem would best be solved by phone, but email worked perfectly well. Thank you.
SP
Stefan Pesic
05/18/24
Amazing support from the 1Password…
Amazing support from the 1Password team. Thank you!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].