9.8
SpotScore
1Password Reviews in September 2026: User Ratings, Pros & Cons
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1Password Reviews & Ratings
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Spotsaas Editor’s POV
Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more
1Password pros and cons
Efficient and affordable password manager with a user-friendly interface.
Consistent experience across different devices and browsers, with helpful features like Chrome extension.
Superior customer service with quick and effective support responses, making users feel valued and supported.
Clear and technical documentation on encryption system, enhancing trust in security measures.
Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.
Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.
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Showing 2801-2810 out of 7315
K
Karma
02/12/23
I am not very technical wise
I am not very technical wise. Actually I find 1password extremely confusing. Trevor was perhaps the most helpful of all. Rather than getting into long explanations as to why some tool was so terrific, he skipped all that and just gave me a step by step guide by on what to do. Often directions on your support pages never looked like what I was seeing on my computer. So he had me send him screenshots. Overall, Trevor was very in tune with my lack of tech knowledge and tailored his response to ...
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RP
Roger Prince
02/11/23
Good info
Good info , good feedback and quick answering queries
B
Bob
02/11/23
1Password support: Knowledgeable and Responsive
It was my first experience with 1Password customer support, and it was a pleasure to work with Julia who was very knowledgeable and responsive to my questions.
K
Karolina
02/11/23
Quick and helpful response.
Date of experience: February 12, 2023
MH
Max Heyer
02/11/23
One of the best support teams
I had a super niche setup, but 1Password Linux support helped me solve my problem within a few hours.
PH
Paul Howard
02/10/23
I had a great customer service…
I had a great customer service experience with 1Password support. They patiently walked me through the process of upgrading from an individual to a family subscription. Good communication and follow through, which can be hard to find these days!
DJ
Darrel Jiles
02/10/23
You stuck with me throughout in order…
You stuck with me throughout in order to get my problems solved.
P
Pete
02/09/23
I received rapid and helpful support…
I received rapid and helpful support for my issue, which resolved the problem following some further diagnosis and support from the team. Great job!
RL
Rich Leino
02/09/23
Support was extremely helpful
Support was extremely helpful. I had some issues migrating Lastpass over to 1Password and the support was very helpful. When I indicated I was migrating my family to 1Password I was given a discount even though my subscription to Lastpass was about to elapse.
E
Ev
02/09/23
Amazing support team!
So I accidentally purchased a gift card that I couldn't redeem on the Canadian site. Of course I realised my mistake after the fact... I contacted support and they promptly added that credit to my account anyways. Very relieved that I didn't waste my money and they were able to resolve my mistake. Just switched over from a competitor and I can say that so far I'm having a wonderful experience. Thanks again!
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].