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9.8

SpotScore

1Password - Password Management Software

1Password Reviews in September 2026: User Ratings, Pros & Cons

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4.89

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Starts from $2.99 / Month

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1Password Reviews & Ratings

4.89

Excellent

Based on 6612 ratings & 7315 reviews

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Rating Distribution

Excellent

(7031)

Very Good

(132)

Good

(40)

Poor

(20)

Terrible

(92)

Spotsaas Editor’s POV

Before shortlisting 1Password, verify that the Mac app occasionally experiences responsiveness delays—check this directly in your demo on the devices your team uses most. Test the Chrome extension's autofill behavior with your actual login workflows, as performance varies by browser version. Confirm pricing: 1Password charges per user annually, and family plans ...Read more

1Password pros and cons

  • Efficient and affordable password manager with a user-friendly interface.

  • Consistent experience across different devices and browsers, with helpful features like Chrome extension.

  • Superior customer service with quick and effective support responses, making users feel valued and supported.

  • Clear and technical documentation on encryption system, enhancing trust in security measures.

  • Occasional unresponsiveness on specific platforms like Mac, requiring improvements in performance consistency.

  • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

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Showing 1921-1930 out of 7315

GJ

G Json

07/30/23

5 out of 5

Payment questions and support help.

Quick response with good and clear instructions.

H

Henrik

07/30/23

5 out of 5

Customer service is top notch!

Customer service is top notch! I had an issue with upgrading to family plan, and the customer service responded quickly and solved my problem quickly and with a positive attitude. 10/10 would recommend!

JH

James Hays

07/29/23

5 out of 5

Password Generation

I received a quick, complete, and personalized response to my inquiry.

RC

R Casaly

07/29/23

5 out of 5

How to add additional email addresses to 1Password for autofilling forms that want an email address.

I had an issue that I didn't know how to solve and the folks at 1Password immediately knew what needed to be done and the instructions were very clear.

JL

James Lerch

07/29/23

5 out of 5

I tried to switch my active 1Password…

I tried to switch my active 1Password account from family to individual. However, I had an inactive individual account already in existence, and I had frozen family members in my family account. Therefore I couldn’t automatically convert my active account. When I reached out for help, I got precise instructions on how to take care of the problem. The response was timely and custom. I appreciate your help!

JA

Jobelo Andrés Quintero

07/28/23

5 out of 5

The quick response was amazing

The quick response was amazing! great support service

DB

Don Beaver

07/28/23

5 out of 5

Great customer service!

Company has developed a state-of-the-art password manager backed with very responsive customer service!

PS

Prabhjot singh

07/28/23

5 out of 5

Friendly conversation

Friendly conversation, great experience.

SS

Sahil Shenoy

07/28/23

5 out of 5

Exceptional Customer Support - A Smooth and Satisfying Experience!

I recently had the pleasure of interacting with 1Password's customer support, and I must say it was an exceptional experience from start to finish. Keturah V., the customer support representative who assisted me, went above and beyond to ensure my issue was resolved seamlessly. I had redeemed a 1Password Gift Card but encountered problems with my subscription due to failed payment attempts. Keturah promptly reached out to me and explained the situation with clarity and professionalism. She ...

Read more

C

Chelsea

07/27/23

5 out of 5

Excellent support team

I was having trouble switching my account billing from Apple subscription to direct billing with 1Password, while also wanting to upgrade from Individual to Family, and reached out to the support team for help. They were very responsive every step of the way, and provided tons of helpful information so that I never had to ask for clarification. Thanks 1Password team!

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].